holiday inn express & suites Riverport Richmond

ByFar1

tháng 7 10, 2025

The bathroom faucet was not working. Called the front desk, they tried, but instead of fixing it got free with unstoppable hot water. The repairman was not available, and they let the water run. terrible experience

Khách sạn gia đình tuyệt vời

ByRichmond hotel

tháng 7 08, 2025

Suite was comfortable, staff was wonderful and very accommodating. We asked for 2 cribs, and they were very prompt. The shower wasn’t hot enough, and they fixed it the same day (even with a public holiday). 9/10, would recommend, and would visit again.

Best hotel stay ever!

ByFerroequinologist

tháng 7 05, 2025

Two very busy receptionists contending with a computer outage provided the best welcome and follow up service we've ever had at any hotel. Wonderful stay with every need accommodated cheerfully. We would repeat this stay without hesitation!

Hotel gut geführt, Personal freundlich

Bycaptain.wolle

tháng 6 30, 2025

Gut geführtes Hotel, Zimmer sauber, Ausstattung IHG Standard, Empfang freundlich, schnell und unkompliziert, Personal zuvorkommend, Frühstück gute Auswahl, wird laufend nachgefüllt, Porzellantassen.

Avoid Weekends and Holidays

BySergio6789

tháng 6 23, 2025

I stayed at the hotel for 4 days in the month of June 2025. Here are the pros and cons:
Pros:
- It's not actually that far from Downtown
- Rooms are big enough for most guests
- Breakfast has at least 6 different dishes to choose from, more than the average 3-4 at other Holiday Inns
- Impressive shower water pressure
Cons
- Hotel is right next to a huge sporting complex which hosts an extensive list of indoor solo/team sporting competitions and training camps. Parents take their kids to stay at the hotel usually on weekends and holidays
- Most of the kids are unruly, inconsiderate and out of control with unlimited energy levels
- With the excitement of the upcoming events next door, they get up early and race around the corridors, screaming and banging on the doors of their buddies from 7am onwards
- When one kid runs in the corridor, you probably won't feel it. But when the whole team runs, the whole floor shakes
- The elder kids are unruly and have zero manners. Their parents just let them loose. On checkout day, I was entering the elevator with my luggage and was shoved aside by a kid playing hide and seek with the elevators and wanting to press the floor button asap before his friends catches up to him. No apologies with an angry stare which implies I am actually slowing down his fun.
- The pool is filled with unidentified oily droplets. I did not even wanted to swim there.
- Good luck finding a parking sport after 9PM on those days

Không tốt lắm

ByFessy

tháng 6 21, 2025

Normal services

BởiJoseph P

tháng 6 07, 2025

Quite expensive in compare with the other IHG hotels

Cơ ngơi tuyệt vời

BởiJames

tháng 6 05, 2025

I was fortunate to get to return to the Delta area after 5 years and I chose to stay at the same property. Many times in the past this has burned me due to property aging or new management and staff. This time I was thrilled to return to a very well kept hotel! The staff was very kind and everything is working exactly as you would hope for a home away from home.

Trải nghiệm tuyệt vời

ByUno and Una

tháng 6 05, 2025

Comfortable stay! The hotel and room are clean and well maintained. Breakfast was great with a lot of variety to choose from, breads, muffins, waffles, eggs, sausages, beans, fruits, cereals, juices. The hotel is located conveniently as it surrounded with a lot of activities that both adults and kids will enjoy. Front desk staff is very friendly and welcoming. Overall our stay is 10/10. We stayed 2 nights and celebrate my son's birthday and he loved it so much.

Được đề xuất

BởiDennis

tháng 5 28, 2025

We enjoyed our stay at this hotel very much.
It is a clean and comfortable hotel.

WILL NOT SATY THERE AGAIN

ByALAIN71300

tháng 5 26, 2025

Statut Diamond not recognized.
Staff not interested in customers at all.
Only women at breakfast were very kind and help customers.
Room was ok.

Dịch vụ tuyệt vời

BởiCoco121

tháng 5 26, 2025

Comfortable place, ample parking, Reserved ADA room but something happen prior to arrival & they switched my room without asking. They did their best to rectify it to accommodate us by removing the shower doors and putting up a curtain, but the bathroom was tight to maneuver. James, the maintaince man did a great job fixing the changes needed to be made. There were no other rooms available due to a hockey event happening next door. The soap and shampoo bottles in the shower were empty also.