19621 International Boulevard
SeaTac, WA
98188
United States
Nhận phòng: 3CH
Trả phòng: 12CH
Tuổi nhận phòng: 21
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Đánh giá của Khách
Mỗi đánh giá và xếp hạng mà chúng tôi nhận được đều được xác minh để đảm bảo rằng chúng tôi chỉ hiển thị thông tin được cung cấp bởi những vị khách đã thực sự lưu trú tại khách sạn.
87%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 4,3
87%
Giới thiệu Cơ sở này
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Sea-Tac stay
ByStacey M
tháng 7 14, 2025
Waiting for the shuttle from the airport was really our only complaint. Due to the driver waiting for all the members of a large party, the "every 30 minutes" guideline, did not apply, and we ended up waiting 45 minutes. We regret not taking a cab, but we waited thinking "any second now...". Other than that, our stay was great. The breakfast was perfect, every space was clean, and our room was very comfortable, having everything we needed.
Predatory Parking Practices - bad for employees
BởiTravis
tháng 7 14, 2025
My wife and I had a 5am flight out of SEATAC Thursday July 10th. We live two hours from the airport and decided it would best to drive the night before and stay in a hotel instead of getting up at 1am to get to there. We checked in between (I believe) 9 and 10pm with the intention of being there until about 3am. At most five or six hours.
Why, when I'm paying for such a short amount of time, are I going to be charged over $20 for a parking spot?
Anyone in the org chart who has worked in a customer facing role can explain how this invites conflict between employees and customers. It puts them in a place of either following the corporate policy and making the customer unhappy or agreeing with the customer and finding ways to subvert the fee in order to keep the customer happy.
I can recognize and appreciate that parking in and around the Seattle airport is a topic that could fill many large books but this feels like an opportunity where the lodgings can set themselves apart as opposed to joining in on the "don't miss out on this revenue stream" train.
It's so incredibly transparent when that is happening, it's always in a little acrylic paper holder at the front desk.
Not a Happy Camper
Byarjay74
tháng 7 13, 2025
As a IHG member with Elite status I was not pleased to be charged for parking. Sorry, but this is a “money grab”. So the posted rate is not the rate, period. I’ve stayed at hundreds of properties across the USA, Canada and Europe, so let this trend stop. I have other chains I can go to, and now your property and other IHG’s think this is good for business. It’s not a gated lot, and I saw no Security Guard, so why do you think this is warranted ? Bad move. Yes, I did object at the front desk.
Second point. Your hallways are a mess. They are dirty, floors and walls. Elevator was no prize either.
Third, your breakfast bar was a bit confused, and there was a lack of items like milk and cereal, items empty on the bar, etc.
I hate to have to draw all this to Management’s attention, but I’m calling it out as an embarrassment to the IHG group of hotels.
Tìm một khách sạn khác
ByNot asking for much
tháng 7 13, 2025
There are other properties in the immediate area with the same or similar amenities. You should stay at one of those properties instead.
This property is poorly managed - the manager is never present. Staff telling us that the manager would be in the next day. This went on for 4 days straight, manager was never present. Messages left, phone calls never returned. What did get a response was opening a case with IHG directly. That got us a return call a little over an hour after initiating that claim.
Toilets flush in a funky way. This is apparently standard for conservation efforts. That’s fine. But please NOTIFY guests to expect this. Then A/C units are not functioning. They are either controlled by a wall thermostat or directly at the A/C unit. But this is for the guest to figure out. Again, no notification on how this works in each room.
Manager was not reachable, not present and did not return messages left. Manager blamed staff. Staff telling guests they are leaving messages and putting notes in the reservation. Someone somewhere is lying.
Beds are very comfortable. Shower design is great. The rest though - save yourself the stress. Stay somewhere else.
Nice room, nice stay
ByRoberto
tháng 7 12, 2025
We stayed one night only because we had our flight next day early in the morning.
As usual everything was ok.
I suggest to have more people helping at the front desk thank you.
Roberto
Cruise to Alaska
ByMargie
tháng 7 12, 2025
Stayed here the night before and after our 7 day cruise. The hotel is a great value, the staff were professional and friendly, the property is clean and well kept. We would stay here again if we come to Seattle again.
Dịch vụ khách hàng tuyệt vời!
ByChaps
tháng 7 08, 2025
The staff went above and beyond. They were so responsive and helpful. I would definitely stay there again.
Kỳ nghỉ tuyệt vời
BởiSteph
tháng 7 07, 2025
Clean and spacious rooms with great staff and good breakfast options.
Sẽ không ở lại một lần nữa
ByDCTraveler
tháng 7 05, 2025
I stayed here with my family for three nights. First, I will say that the best part about the hotel is how close it is to the Light Rail and proximity to the airport along with the free shuttle to the airport. However, the common areas of the hotel smells like weed. If being able to access the internet is important, look elsewhere. You could barely get any cell or internet service inside the hotel. The hotel offered WiFi service, but my family kept getting service issues messages when trying to connect and then when we were able to connect the strength was awful and the WiFi would connect and disconnect repeatedly. Additionally, I stayed for three nights with my family and the room only came with two towels. I asked the front desk for additional towels and they told me their policy was for us to bring them dirty towels and they would give us the exact number back in clean towels. This policy is ridiculous, especially if you’re only stocking the room with two clean towels to start. Finally, I physically went to the hotel desk to check out and return my keys. I asked for a paper copy of my receipt and was told that the hotel no longer prints receipts and that I would be mailed one. Four hours later I get an email asking me to checkout. So I checkout again online and still no receipt. All of this combined made this hotel feel not worth the almost $200 a night I was charged.
Credit Card Fraud Happened at this Hotel
BởiRich717378
tháng 7 02, 2025
I made reservations with my points to stay at this hotel on 6/16/25. Three days the hotel charged my credit card for the room. I contacted them about this error and was assured a credit would be issued. Three weeks later, nothing. This is credit card fraud.
Load and dirty
Bởi1234
tháng 6 30, 2025
Load noises and dirty room. Potential bed bug found in our room.
Thân thiện với LGBTQ
ByDerenda
tháng 6 26, 2025
Very clean hotel and great service.The staff was LGBTQ friendly as I’m a transgender woman traveling.The hotel was close to airport and sea.