2500 136th Ave. Court East
Sumner, WA
98390
United States
Nhận phòng: 3CH
Trả phòng: 11SA
Tuổi nhận phòng: 21
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Đánh giá của Khách
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92%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 4,5
92%
Giới thiệu Cơ sở này
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Không phải là tuyệt vời nhất
Bởi Budman02
tháng 7 18, 2025
The room wasn't what we expected from Holiday Inn Express. It wasn't cleaned as expected and they didn't clean the bathroom or leave clean towels, after we requested full service. They took the old towels but didn't leave clean ones, two days in a row.
We will NOT stay at that hotel again.
Great service and clean, comfortable rooms.
ByBusiness Guy
tháng 7 14, 2025
Was greeted as an IHG member upon arrival. Check in was quick and easy. The room was clean, comfortable and already cool (it was another hot day). Every employee was friendly and helpful. The upgraded bathroom shower was a nice addition!
Dịch vụ tuyệt vời, bữa sáng tuyệt vời
ByDaisy
tháng 7 10, 2025
Hotel breakfast always makes my stomach upset, not this one! It’s really good! I really recommend staying at this hotel! Very clean and great customer service!
OK
ByFamily win
tháng 6 30, 2025
The hotel was ok it would have been better if the room had been thoroughly cleaned, one of my kids found a tin of chewing tobacco in the chair and a bottle of mineral water under the bed.
Not great but at least clean
ByKirl Fam
tháng 6 28, 2025
Hotel was clean. Only one elevator was working, appeared to be several baseball teams staying at hotel and a tour bus. Very long wait times to go up and down. Also second day of our stay the pool was shut down for repair/cleaning. Very disappointed as we chose hotel due to the pool. Also with the baseball teams there was lots of noise and unsupervised kids in hall. Certainly not our best experience.
We hear the train noise & Breakfast open too short
ByTulip
tháng 6 28, 2025
Bed is nice but sleep was okay. Not too bad. Sometimes we hear the train passes by at night when we're about to sleep. Otherwise bed quality is good to sleep on .
Breakfast time is open too short. Not everyone is an early riser. Or sometimes people there in the hotel have other things to do first thing in the morning before heading for breakfast. It would have been nice if it was open even until 10am.
Không phải là một kỳ nghỉ thú vị
BởiDaryl
tháng 6 26, 2025
Very disappointing stay. Staff was unkind and not fun to talk to. Mind you in our two nights we stayed there .. the same lady was at the counter day and night. She called our rooms and harassed us, kicked families out of the lobby at 9pm. Was extremely rude to our baseball team.
Only one elevator working so you had to stand there and wait forever. Our ice machine was broken so i had to constantly walk to other floors to get ice. Hallways were super gross. Even looked like a dog had peed all over the wall outside our room. The pool got glass in it from a pair of googles left by a previous guest and instead of reopening the pool after it was drained they just kept it closed for the whole weekend. Just not a fun trip at all and really didn’t appreciate the way front desk Kristen talked to us.
Unwelcoming Front Desk Staff
By————
tháng 6 26, 2025
Unfortunately, my experience at this hotel was disappointing. The front desk staff was rude and unhelpful from the moment I arrived. Simple questions were met with impatience, and I felt like an inconvenience rather than a guest. Customer service needs serious improvement.
Pool out of order and staff was rude about it
ByDisgruntled grandma
tháng 6 23, 2025
We chose this property because it had a pool. When the pool was out of service the staff member I spoke to hung up on me.
Best hotel stay ever!
BởiDoug
tháng 6 17, 2025
We are traveling for our business but you can rarely ever find a hotel that is perfect every way. Breakfast,staff,location,beds, cleanliness, this hotel is top!
Kỳ nghỉ tuyệt vời
ByGramma
tháng 6 17, 2025
Traveled to WA for a relatives graduation, reserved 3 rooms, all were clean. Slept great!
Clean and neat place to spend a night.
ByKk50
tháng 6 12, 2025
This property was clean and neat. The breakfast buffet was well stocked with a variety of choices. The pool was warm and big enough to have space to do water aerobics. Our room was comfortable but the phone was inoperable. We had no way to contact the front desk except to go to the lobby and hope someone would eventually show up. We had issues getting towels and information on how to operate the tv. Felt that the property is understaffed or some current staff need more training. I sent a message to the property about a possible item left in the room, I received no response.