InterContinental Mark Hopkins San Francisco

OMG! I have nothing but good things to say about Mark Hopkins but mainly it's the people. When we first arrive we are greeted by, for some reson we started calling him "DOC" (I believe his real name maybe Tim/Tom)? We also love ordering room service and getting to speak with Carol. She is "wonderful". All the employees go out of there way just to make your stay relaxing and enjoyable! Thank you to all!

This was a great experience. The rooms were immaculate. The staff maintained and cleaned daily at a superb level. The beds were so comfortable. I now want to upgrade at home to get a mattress and pad just like the Mark Hopkins. The staff was always friendly and very accommodating.

I was very pleased with this Hotel, and would highly recommend it. I had stayed here years ago, and it only seems to have improved. It's perhaps much busier these days, with quite a few people coming through when we stayed. A classic, old, established hotel, it remains in excellent condition. The rooms are very well appointed, the staff were always very nice and helpful with our requests and inquiries.