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InterContinental Presidente Cozumel Resort Spa

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Intercontinental Presidente Cozumel Resort Spa

The InterContinental® Presidente Cozumel Resort & Spa hotel places you on a palm-fringed Caribbean island amid one of the world's largest coral reef systems. You can swim in our beachside infinity pool, relax in our serene spa, or host events in our elegant ballrooms or lush gardens. Dining options include gourmet Mexican, authentic Italian or contemporary Mediterranean cuisine, while the hotel's acclaimed Scuba Du dive center offers reef diving and snorkeling trips with expert instructors.

About Our Renovation

CHECK IN: 3PM (Early check in available)
CHECK OUT: 12PM (Late check out available)
FRONT DESK : +52-987-8729500

Languages Spoken By Staff

  • English
  • Italian
  • Spanish




  • Service Animals Allowed
  • Guestroom Accessibility Details
    • ADA Door Locks & Hardware
    • Wheelchair Accessible Closets
    • Furniture can be rearranged for added space
    • Wheelchair Accessible Rooms & Routes
    • Grab Bars/Adequate Maneuvering Space/Tall Toilets
    • Adequate Turning Space
    • Padded Plumbing/Clearance Beneath Vanity
  • Elevator Accessibility Details
    • All Level Elevator Access
    • ADA Elevators
    • Wheelchair Accessible Elevator
    • Elevator Near Accessible Rooms
  • Public Area Accessibility Details
    • All Entrances/Doorways
    • Public Restroom: Wheelchair Accessible Stalls
    • Wheelchair Accessible Hotel Entrance
    • Wheelchair Available
    • Wheelchair Accessible Public Restroom
    • Public Facilities Accessible
  • Parking Accessibility Details
    • Flat Terrain Between Parking/Entrance
    • Wheelchair Accessible Curb Cuts/Street Parking
    • Accessible Parking Spaces with Posted Signs
    • Disabled/Accessible Parking
    • Wheelchair Accessible Parking/2 Spaces


  • The resort does accept pets, however pets must weigh 20 pounds or less and be on room premises. There is a 50 usd per stay. Pets cannot be unattended and are not allowed in restaurants, pools, beach areas or any public area.


    Standard Rooms, Suites, Business Center, Public Areas and Meeting Convention Space


  • Cozumel International Airport (CZM)


  • Car parking is available
  • Parking Spaces/30 Spaces
  • Valet parking is available
  • Parking is free for guests.


Welcome To COZUMEL

Ana Duarte
Chief Concierge

I truly enjoy providing excellent services to all our guests.

Discover more




Alfredo Di Roma Trattoria

Our famous Italian restaurant, invites you to enjoy its specialty: the authentic Fettuccine Alfredo and an extensive selection of the best wines in its wine cellar, enjoying the extraordinary view of the Caribbean Sea.


El Caribeño

A perfect setting to relax under the shadow of an oversize palapa. It serves Regional, Mexican and International specialties and dinners at the pier by the sea.


Le Cap Beach Club

Located on the beach, offers contemporary Mediterranean cuisine with the best choices of seafood and fresh dishes prepared in wood fired oven and grill.


Faro Blanco

Faro Blanco is a stylish restaurant with a beautiful view of our private cove. Perfect to enjoy culinary coastal specialties, seasoned with home grown organic herbs.

Alfredo Di Roma Trattoria
El Caribeño
Le Cap Beach Club
Faro Blanco
Executive Room or Suite?

Standard Rooms

Guest Room Photo
Standard Rooms


Suite Photo

Standard Rooms

Our spacious Pool View rooms offer pool and garden views, marble floors and a king bed or two doubles. Overlooking the Caribbean, Luxury Ocean View rooms have contemporary natural wood furnishings and come with one king or two queen beds. Rooms have terraces with hammocks or outdoor seating.
Guest Room Photo


Our Suites feature Balcony with sitting area and swing hammock, offering spectacular view of the Caribbean sea, with Mexican contemporary design furniture. Expansive Reef Suites add deck terraces with plunge pools, while our exclusive Presidential Suites offer the ultimate in contemporary luxury.
Suite Photo
Standard Rooms
The Highlights

At InterContinental Hotels & Resorts, we offer an array of services to suit your every occasion.


Spa Amenities:

Spa Treatments:


Our Spa gently blends Asian, European and American touches with the mysteries of ancient Mayan culture in 604 square meters of pure tranquility. Therapies delivered in private and couple’s treatment rooms draw on the power of indigenous plants and herbs to create harmony in the body, mind and spirit. In addition to a full menu of indulgent services, Our Spa offers:

• Oceanside massage huts
• Vichy shower
• Jacuzzi
• Outdoor soaking tub


We combined some of our most popular treatments to create exclusive experiences tailored to specific needs.
Mayan Pathway (five hours)

• Mayan Temazcal
• Cooling bathing ritual
• Balinese Massage
• Lumafirm® Lift & Glow facial
• Deluxe Spa Mani & Pedi


The Spa’s capable therapists and estheticians ensure every treatment experience meets your personal expectations and their professional high standards.

Mayan Rituals
• Mayan Temazcal
• Mayan Lovers Ritual (priced for two)
• Yucatan Awakening
• Men’s Spa Escape

• Hot Stone Therapy
• Mayan Lovers Massage (priced for two)
• Balinese Massage
• Deep Tissue Massage
• Swedish Massage
• Sports Massage
• Shiatsu Massage
• Reflexology
• Nurturing Massage for Mother-to-Be
• Vinotherapy

• Deep Pore Cleansing Facial
• Plantomer® Facial
• Lumafirm® Lift & Glow Facial
• Myoxy-Caviar® High Performance Mask
• Skin Fit Myoxy-Caviar® Mask-For Him

Spa Express
• Express Facial
• Ultimate Renewal High Performance Eye Lift Treatment

Body Scrubs
• Mystique Silk Salt Exfoliation w/25 minutes massage
• Saltmousse®Glow Full Body Exfoliating Treatment w/25 min massage

Body Wraps
• De-Aging Yogurt Wrap Tropical Oasis
• Chocolate Fondue Wrap
• Youth Recall Moor Mud
• Express Relief Lily Wrap
• Vichy Shower Experience (add-in)

Kids & Teens
• Little Caresses (25 minutes massage for kids)
• Strawberry Hydraboost Facial
• Papaya Hydrasoothe Facial
• Blemished Skin Facial

Spa to go
• In-Suite Massage additional charge
• Oceanview Cabana Massage additional charge

Hands and Feet
• Classic Spa Manicure
• Classic Spa Pedicure
• Deluxe Spa Manicure
• Deluxe Spa Pedicure
• Men's Sports Manicure
• Men's Sports Pedicure
• Princess Manicure (under 12 years old)
• Princess Pedicure (under 12 years old)
• French Polish
• Fish Pedicure

Hair Services
• Shampoo and Style includes blow dry
• Women's Hair Cut and Style includes blow dry
• Men's Hair Cut and Style
• Child's Hair Cut and Style (12 and under)
• Up-do / Bridal Up-do
• Specialty Braids


Complimentary access for guests staying at the hotel. This includes use of the fitness equipment, and spa amenities.

• Personal Training Session
• Yoga Class


For assistance with treatment selections and reservations:

• Call +52-987-8729500, extension (88).
• Email


Whether your recipient is a friend, business associate or special someone, a Spa Gift Certificate will be most appreciated.
Gift Certificates:

• Gift Certificates can be purchased at the spa reception desk, at or by calling +52-987-8729500, extension SPA (88).

Inquire About Gift Certificates


Hours of Operation: Our Spa and Salon is open from 10am-8pm daily. Fitness Center is open 24 hours.

Reservations: To schedule treatments you may call our spa directly from a hotel phone by dialing ext. 88. If you are calling from outside the hotel complex, dial + 52 (987) 872 9500 ext. 88 or for more information go online at We accept most major credit cards which are required to hold your reservation. We suggest making appointments in advance. However, we will always do our best to accommodate your requests.

Treatment Time: Please arrive at least 15 minutes prior to your scheduled appointment so you can relax and make full use of the facilities. Our 6,500-square-foot spa offers private men’s and women’s changing areas with showering facilities, soaking tub, steam and a relaxation lounge. Regretfully, if you are late for an appointment we may have to shorten your treatment time to be on schedule for the next guest.

Fitness: The Fitness Center at the Presidente InterContinental Cozumel Resort & Spa is available to all guests staying at the hotel. Fitness facilities are available for ages 16 and up. Please see your spa concierge for further details.

Cancellation Policy: If you need to reschedule or cancel your reservation, we require at least 4 hours notice for individual appointments and packages. Appointments canceled in less than the required time will be billed 50% of the published price of each service.

Valuables:For the safety of your valuables, we suggest that you leave them in the safe provided in your hotel room. The spa will not assume any liability for valuables. Mobile phones and devices will remain off to ensure a pleasant stay to all our guests.

Service Charge: An additional 16% service charge and 16% federal tax will be added. Gratuity for exemplary service is discretional. Prices and services are subject to change without notice.

Minimum Age Requirements: Spa guests under the age of 18 must be accompanied by an adult in both the spa and fitness center.

Weddings/Group Bookings: Our Spa Manager welcomes groups both large and small. If you are interested in pre-booking spa treatments for a group, we can coordinate this for you and help with the details. Please contact us at + 52 (987) 872 9500 ext. 88 or email us at to find out about our group programs.

Comments: We welcome you to discuss openly your likes, dislikes, concerns or questions with your therapist before and during your treatment. After your experience, we would like you to share it with us via email at and we will get back to you as soon as possible.

Find out more about our meetings and events experience, and how we can help make every meeting a success. 

View our ebrochure

The Essentials
Find services for business, fitness, children and more

Fee Based and Staff Assisted Services

  • Shoe Shine
  • Doctor on Call
  • Doctor On Call Hours of Operation from 7:00 AM to 6:00 AM
  • Dry Cleaning Pickup or Laundry Valet
  • Same Day Dry Cleaning
  • Storage Space Available
  • Butler Service
  • Baby Sitting
  • Children's Activities Available
  • Interpretation Translation
  • Housekeeping Daily

Other Services

  • Business Center
  • 24 Hour Business Center
  • Printer
  • Copying Services
  • Scanner
  • Office Supplies Available
  • Email and Internet
  • Facsimile Services
  • PC's available in Business Center
  • Unstaffed Business Center



From intimate business meetings to large functions, you can host a variety of events in our two elegant and smartly equipped ballrooms. Our lovely garden, pool and beach areas are ideal for receptions. Our experienced events team is on hand to assist.