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Rated 4.0 out of 5 by 149 reviewers.
Rated 4.0 out of 5.0 by Great hotel but request top floor We were near the stairs and on second floor so I'm not certain where the noise was coming from but it sounded like a toddler was running around the room above us all night. Other than that our stay was great. September 4, 2014
Rated 3.0 out of 5.0 by Nice place, let down by some staff members The hotel has been recently renovated so we were expecting good things. We arrived after the 3:00pm check in time, we were told they would have to check to see if our room was ready. The lady went into the back office and did not return for 5 mins. Meanwhile, our friends who arrived 5 mins later than us and had booked their room later than us, were checked in and now waiting for us, in the time we were waiting for this woman to return. After she returned she told us we may need to sit for a few minutes whilst they made sure the room was ready. I told her we were in a rush to get ready for a wedding and she developed an attitude with me. She then gave us a key to a 1st floor disabled access room, even though we had booked and pre-paid for a King room months in advance. We went straight back to the front desk and this staff member looked bemused as to why we were not happy with our room. Within a few minutes she had us on the 3rd floor in a King room. Why couldn't this have happened in the first few minutes of arrival instead of 20 minutes after we walked in the door? The room was nice and spacious. What we expected of a recently renovated hotel. My only disappointment was the toilet had not been cleaned thoroughly, with urine stains all over the rim of the toilet bowl. Overall, this stay was average, even though it could have been very good. This hotel was let down by its one member of staff at check in and another member of staff who had not fully cleaned the bathroom. Such a shame that a newly renovated hotel is let down by some of its employees poor attitudes to what they do. September 3, 2014
Rated 5.0 out of 5.0 by Great Stay I was very happy with my treatment by the front desk folks. The young lady that checked me in had excellent customer service skills and seemed very sincere -I will stay there again based on this alone. Elsewhere customer service has taken a total nose-dive (like the kid at the drive-thru who replied "yep" when I said thank you for my meal, or the staff at the computer store that ignored me when I went in to buy a new laptop - ended up buying at a different store) so it's refreshing to be treated well. And I can't say enough about the comfort of the bed. I want one for my home! September 2, 2014
Rated 5.0 out of 5.0 by great hotel Really enjoyed our recent stay at this hotel,service was great! September 2, 2014
Rated 5.0 out of 5.0 by Great Price and awesome stay! I can't say anything negative about my stay about the Holiday Inn Express in Milford, MA except that there was no ketchup for my eggs! The hotel was beautiful and clean. I booked it mainly because of the pool and hot tub, which was very nice! The location and price was a plus as well. The breakfast selection was great and both my daughter and I enjoyed trying different items each day. The updated rooms were comfortable and I loved the choice of firm or soft pillows! The staff was very helpful and even printed out directions to the T for us to travel to Boston. I would definitely stay there again and hope the other Holiday Inn Express Hotels are as great as this one! September 2, 2014
Rated 5.0 out of 5.0 by Comfortable bed Very comfortable and great location. Easy access to interstate. September 1, 2014
Rated 5.0 out of 5.0 by Great hotel Stayed twice at this hotel, nice, clean and quiet rooms, very comfortable beds, good breakfast and now an interiour pool. Nothing bad to say, will not hesitate to come back. August 31, 2014
Rated 5.0 out of 5.0 by short vacation stay We were pleasantly surprised about this Holiday Inn and would return here. August 31, 2014
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