Rated 3.9 out of 5 by 130
Rated 5.0 out of 5.0 by KAL/BLL Our visit to the Boston-Milford Holiday Inn Express
Very friendly and helpful staff.
Hotel, room and facilities were very clean and apparently well maintained.
The bed and room were comfortable and pleasant.
We have stayed at other Holiday Inn Express locations and would likely select another.
Upon arrival, the receptionist asked me for my credit card before she asked my name! (Maybe it was just a routine, she got out of order).
We especially liked the recommended local restaurant list, available at the front desk.
August 15, 2014
Rated 3.0 out of 5.0 by FastRPM Great staff noisy AC
Staff was pleasant and knowledgeable but noise from fan on AC was unacceptable
August 15, 2014
Rated 5.0 out of 5.0 by seashell2k2 Clean, modern, and comfortable stay
Our family really enjoyed our stay at Holiday Inn Express in Boston-Milford. Many of us were there for a family wedding, and the hotel did a good job trying to group our rooms together. The front desk was really helpful on my first night when I was trying to figure out how to get to downtown Boston, guiding me through train options and maps. I liked the modern combined lobby / lounge / breakfast area that we could use to relax any time of day. And the rooms were very clean and comfortable too. Thank you!
August 14, 2014
Rated 5.0 out of 5.0 by Greatest Dad Excellent experience
This is not my first stay and won't be my last. Close to Wrentham and to many amenaties such as restaurants, pharmacy, liquor store, etc.
August 13, 2014
Rated 5.0 out of 5.0 by Kelly@concert Great location friendly and clean
The staff was friendly and helpful. The room was clean and comfortable. Great location
August 12, 2014
Rated 2.0 out of 5.0 by dbChi my upstairs neighbor was clunking around all night
Room was clean and fairly comfortable. Giant TV, all low def programming. THIN walls and ceilings so I could hear my upstairs neighbor clunking around all night, and my next door neighbor sliding hangers around in their closet at 5 AM.
To their credit, staff was very friendly
Was not pleased to come back to the hotel at 10:30 PM and not be able to get into the hotel or my room, until going to the front desk and having them have to "fix" my key card. I think someone accidentally checked me out of the hotel and deactivated it.
August 10, 2014
Rated 3.0 out of 5.0 by pm727 Great hotel and staff - poor noise quality
I stayed here the weekend of my wedding (as well as most of my guests) and the staff graciously upgraded me to a suite. However, this suite was right across from the elevator! All I heard was traffic and noise from people calling and entering/exiting the elevator. The night I stayed another wedding party decided to descend on the floor around midnight with the noise level of a club. Holding the elevator, screaming at each other down the hall. When they entered their rooms, they were on either side of me and the walls were too thin to muffle the sound.
I'm pleased that the front desk and security responded quickly and with empathy to what was a total freak out on my part - imagine the anxiety of not getting sleep the night before your wedding because of a party next door!
However, I am truly surprised that I was put in a room right across the elevator and in between two rooms the same party was occupying. My recommendation would be to double check where your room is if you require a good night's sleep.
August 8, 2014
Rated 3.0 out of 5.0 by digger 44 very disappointing stay
When I checked in on Friday afternoon there was a very long wait at check-in. I had to wait about 20 minutes. Only 1 person was working the desk. About 12 people were on line. Half of them had to get on line because their keys wouldn't work. Then when the phone rings 3 different times the person working the desk had to answer. It was like 3 people cut the line. Sunday's morning breakfast was horrible. Breakfast started at 7am. At 7:15 there were no more eggs left. I asked the man that was working the breakfast if more eggs were coming out. He said that they would be out in a minute. Fifteen minutes later another person asked if there were more eggs. He again said any minute. Ten minutes after that we had to leave for my daughter's softball tournament. No eggs in over 30 minutes. Really.
I am a platinum rewards member and have stayed with Holiday Inn for years. I will never come back to this location. Very disappointed.
August 6, 2014