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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 429 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    429reviews

    • 5 Stars
      275
    • 4 Stars
      88
    • 3 Stars
      28
    • 2 Stars
      23
    • 1 Stars
      15

    Great place to relax and unwind

    By

    April 24, 2017

    platinumelite

    This hotel was one of the nicest IHG facilities I've stayed. I was pleasantly surprised by the spacious, well-decorated suite. The bed was very comfortable and I felt right at home! I would definitely recommend this hotel to anyone visiting the Columbus area. Two thumbs up!

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    Candlewoof

    By

    April 23, 2017

    platinumelite

    Good hotel nice rooms. Little noisy in the hallway first floor. No breakfast.

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    Great area location location location location

    By

    April 23, 2017

    Mall in area food in the area.great location location location

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    Great Hotel

    By

    April 21, 2017

    This hotel is one that I stop at anytime I am traveling this way or near it. It is a great hotel, and one of the few that offers smoking rooms also, which is a plus. The points to stay here if your a Member of IHG, is a fair amount also.

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    Comfortable bed, but thin walls

    By

    April 17, 2017

    club

    Overall the stay was comfortable. The walls were too thin, I could hear everyone around me. I also wish they offered free breakfast. There was s light dip in the floor in front of the bed. Otherwise, the room was clean.

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    Great Service

    By

    April 17, 2017

    The staff was very courteous and helpful upon my arrival.

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    Do Not Look Anywhere Else

    By

    April 16, 2017

    I can not say enough about this hidden treasure! I stumbled upon the Polaris (OH) Candlewood on a 3rd party site. Needless to say I'm so glad I did. The rooms are so clean and comfy! You're able to borrow movies from the front desk. And while getting your movie don't forget appliances to cook a meal right in your room. The pool was so much fun...everything was perfect. Amazing customer service...I have paid 3x the amount for a much smaller room and no amenities at other hotel chains. Did I mention the Candlewood Cupboard is the cutest little store? Go ahead and book here now you won't regret it

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    Friendly staff

    By

    April 16, 2017

    club

    Have stayed at this location on several occasions, and will continue to go back. The staff is always friendly and do everything they can to make sure all needs are met.

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    Nice Property, Friendly​ Staff, Smoke Laden

    By

    April 13, 2017

    club

    The room was clean and well appointed. Good location- easy access to local events, restaurants, etc. Bed very uncomfortable. Smoke (cigarette) was a serious problem and for that reason we may not return.

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    A good stay.

    By

    April 09, 2017

    I travel for my work very often.
    Hotel was clean, good shower, good bed, great work area and great location for food and things to do.
    I will stay here again.

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    Spacious

    By

    April 07, 2017

    club

    Very spacious, comfortable beds, full fridge, clean pool area

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    Good place

    By

    April 06, 2017

    I've stayed at this property many times, and it's always just dandy.

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