Open Gallery
 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Great Times
ByMack
November 19, 2020
Enjoyed my stay. Will be back. Amenities were up to standards. Quiet and out of the way location. Still close to
Shopping.
Not Recommended
ByMrs Scott
November 11, 2020
This was my second time staying at this hotel the first time was bad but I decided to give them another chance and the second time was worse than the first the furniture has stains the chair is torn the bed was hard and had hair on it the tub had hair in it the air didn't work very well
Loud and dirty
By
November 10, 2020
To start the room was filthy.Room 301 is a disaster.the carpet is filthy.the doors have holes in them.there’s no silverware.And next the noise is unbearable.there is constant partying in the parking lot at night.openly drinking and loud obnoxious music playing.my last night there was so loud the windows were vibrating.I would definitely never recommend this hotel.Run from this hotel.book elsewhere .it is out of date and falling apart.
Excellent customer service
ByKaty80
November 03, 2020
The bed was comfortable. The staff were very friendly and nice. I will use this hotel in the near future.
The room was very nice
ByTameika
November 03, 2020
The room was very nice. We enjoyed our stay. We will definitely be doing it again.
Don't Book Here
ByChris61
November 02, 2020
Very disappointed with the lack of houskeeping services. It is my understanding that the room is only cleaned ONCE a week! That is unacceptable in the COVID era!
Nice Hotel
ByBucky6
November 02, 2020
The staff were very nice in the crazy time of Covid
No air conditioning
ByWade
October 29, 2020
Told them the air didn’t work and it took them over an hour to believe me and move me to another room.
Excellent room at a good price
ByTrey
October 27, 2020
Stayed and was pleasantly surprised with the hotel. Clean rooms, and friendly staff made my staff very enjoyable. Would recommend.
Assistant GM is very unprofessional
Byree ree
October 27, 2020
I have stayed at this hotel for the last 3 months on and off due to work. The ladies at the front desk were always friendly and helpful. They know that I always request the fourth floor ( doesn’t matter
which end) because I work at night and I prefer to not hear noise
above me. I even stayed when they only had one washer
working(which was frustrating) because I had gotten comfortable with
my surroundings and the staff. The last time I requested the 4th floor
but the assistant (Adrian) decided that he would put me on the 2nd
floor. I explained to him why I didn’t want to stay on the second floor
but he would not change it. I asked for a refund but he refused to give
me one. Long story short, he lied and said that there wasn’t a room
available on the 4th floor and that they were booked. He was very
rude and unprofessional. I had a friend to call and ask for a room on the 4th and the employee told her that they had some available. As long as he is an employee at Candlewood in Flowood, I will not patronize with this hotel. The GM handled the situation after I told him about it. But that assistant needs help with customer service.
Spacious and comfortable
ByJim2903
October 19, 2020
Room was very spacious with plenty of outlets for devices and space to work. Lighting was good. Bed was very comfortable. Furniture was worn and ragged. TV channels were limited and did not have FoxSports1 to watch NLCS Braves and Dodgers. Did have SEC channel and Fox Sports South so could watch Braves postgame show. Ice maker was broken and stuck in make ice mode. Made very little ice with the noise. Wrapped hand towel around catch tray to limit noise (Room 209).
Business
ByBobnBarb
October 18, 2020
The stay at the Candlewood exceeded my expectations