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    Candlewood Suites Indianapolis - South

    Candlewood Suites Indianapolis - South

    Relax in our casual, comfortable, “home away from home” pet friendly extended stay hotel in Greenwood Indiana for a great night’s sleep.

    Our spacious suites with fully-equipped kitchens make life a little easier while traveling. Here you can enjoy our complimentary Wi-Fi, business center, gym, guest laundry along with our Signature Candlewood Cupboard market. Lending Locker and our Outdoor Gazebo Grill.

    We are located just off I65 (exit 101) just minutes from the Indianapolis International Airport (IND) and downtown Indianapolis host to Lucas Oil Stadium, Bankers Life Fieldhouse, Eli Lilly, Indianapolis Children’s Museum , White River State Park, home of the Indianapolis Zoo.

    Locally, we are convenient to Greenwood Park Mall, Cummins, Endress Hauser, Mitsubishi, Nestle, Duke Energy, St. Francis Hospital and the Greenwood Municipal Airport with Camp Atterbury and University of Indianapolis close by.

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Indianapolis - South
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.5

    based on 238 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    238reviews

    • 5 Stars
      164
    • 4 Stars
      50
    • 3 Stars
      14
    • 2 Stars
      2
    • 1 Stars
      8

    Rooms were fine, but staff botched the reservation

    By

    October 17, 2017

    We had made our reservations many months in advance (a May reservation for an October stay). Were it not for an advance call to confirm, we would have been faced with a complete breakdown of communications and not had the accommodations that we expected to get. We reserved THREE one bedroom suites. The site had given our rooms away to other overstayers without checking if the there was a conflict of availability. There was no advance notice made to us until our proactive contact. Without us calling ahead, we would not have found out until we got to the site and hit with this change WITHOUT notice. When we did arrive, the desk staff was condescending and made us to feel we were the ones causing the problem when it was the local staff who failed and overbooked themselves. Even in their correction to fix problem they created, they made it to be they were doing us some terrific favor, when what we ended up with is not what we expected. They forced us into a different mix of rooms, and their only accommodation was that they did not charge us for one of the rooms (with again the statement of "We are not charging you for this extra room we are able to make available to you") They were summarily going to only give us three regular rooms, but seemed to be indicating we were going to get charged current full price (which was more than our reserved price of the suites).
    This was a breakdown in staff, in management, in process, in communication, in overall customer care.
    While the site may well be acceptable on overall accommodations and room presentation, I DO NOT recommend this location based on the desk management staff. If you do elect to stay here, you will want to call multiple times not only to IHG corporate, but also the local property.to reconfirm that you are getting what you expect.
    The desk staff and property management need to be properly trained in checking upcoming reservations and bookings in order to not overbook and undercut a confirmed reservation, or at least to properly communicate with an affected party before they arrive.

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    Great stay

    By

    October 15, 2017

    Excellent property and staff, staff was very helpful and the kitchen was extremely clean, I especially liked the full fridge and freezer

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    First time at a Candlewood Suites

    By

    October 14, 2017

    club

    This was our first time at Candlewood Suites. I thought the room was very comfortable. The kitchenette would be great for those staying more than one or two nights.

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    Pleasant Surprise

    By

    October 12, 2017

    club

    I booked at the Candlewood Suites because it was convenient to my business meeting. It was not my first choice in hotels only because I had never stayed at one and I wasn't sure what the quality would be.... Upon arriving at my hotel, the lobby wasn't anything that made me think my room was going to be more than a bed and bathroom. After checking into my room, I was very pleasantly surprised to find a mini kitchen, real glasses and coffee cups, a recliner with a flat screen TV, working area and laminate flooring. Super soft thick towels and a very comfy clean bed. Overall great experience and I will have no problem booking at a Candlewood Suites again.

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