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 Guest Reviews
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86%
Recommend This Property
Overall Experience 4.3
86%
Recommend This Property
|
Decent place for the price
ByReally a nickname
December 16, 2019
The title says it all I just wish that they had some sort of breakfast or were more clear on the cupboard they had I didn’t know if it cost or who to pay if it did so I walked passed it
Last Time to Stay Here
ByZimboindygirl
December 02, 2019
We spent Thanksgiving here. Had an incident partially due to my error but the security cameras are terrible. Personal items stolen from a bag left in hallway for 5 mins only by mistake, but to identify any suspects would be impossible. Fortunately for us we had little money in the bag. The hassle of dealing with our losses was hard.
I've stayed here 10 times here in 2 years and this was the worst. I feel that the standard for this hotel has also dropped. We will still use IHG hotels just not this particular one.
One night stay
ByMrsB
December 01, 2019
Okay for the price but needs some cleaning and be deodorizing.
One Night
ByMrsB
December 01, 2019
The ease of checking in was great, but when we walked into the lobby it smelled like someone had just fried fish in the lobby. The door to my parents room had a huge gap in it and was difficult to open and close. I would suggest putting blackout curtains or full panels that can be closed up at the windows that face the hotel next door because the lights shine right into the windows and maybe clean the carpets in the rooms to eliminate some of the smells in the rooms.
I did like the convenience of being close to restaurants and to the destination where we needed to go the next morning.
I was a little ticked that I was told one thing about the receipt prior to my check in but another when we checked out.
Wonderful Staff
ByBirdie
November 27, 2019
The staff was friendly and very accommodating. Hotel lobby was clean and inviting. Rooms were very comfortable. Kitchen had everything that we needed for our stay. Beds were very comfortable and bathroom was clean and fresh. Although I didn't use the laundry, fitness, etc. it is nice to have them available if needed.
OK for one night
ByTuffyRhodes
November 27, 2019
I have stayed at many IHG properties and this one is not high on my list to recommend. Good luck parking, took 15 minutes to check in and get my room, sheets had stains all over them. I will not stay at this location again.
HORRIBLE PROPERTY
ByKNICE
November 19, 2019
Refrigerator Didn't Work no parking no help period from the staff and they lied to me Me About the adjoining rooms no compensation for any of my issues
Not again
ByJones
November 17, 2019
No breakfast. All other IHG hotels I’ve ever stayed at offered a decent breakfast. This hotel only services rooms ONCE a week. At least service towels and vacuum. This room looked as if it hadn’t even been vacuumed before we came in. The one recliner chair in the room had three large areas that the leather had been worn off. The shampoo dispenser was broke. And parking is very limited. The price was right but still not worth all the issues we had to deal with. I’ll look elsewhere next visit to Indianapolis.
Clean room
ByMiami Miami
November 13, 2019
Great value for my money , room was clean and the beds were comfortable.
Awful stay
Bynot a happy guest
November 11, 2019
The hotel room was so dirty. There was hair and dirt on the bed sheets. We called to get new ones but house keeping was not working. We had to walk down and get new ones. They gave us the wrong sheets so we did not even have a fitted sheet to sleep on.
Worked for us
ByCassy
November 06, 2019
Everything was fine except the hair dryer and no breakfast
Great stay!!
ByFrizzleFry
November 04, 2019
I recently took a school group to Indy for National FFA convention. Front desk gals were amazing and very helpful/friendly. Rooms were clean and service was great considering there were many other FFA chapters and other guests. I highly recommend.