Open Gallery
 Guest Reviews
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84%
Recommend This Property
Overall Experience 4.2
84%
Recommend This Property
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Service and rooms
ByNsimms
February 05, 2023
Snow storm during stay and entrance stayed salted and clean and parking lots. Room very clean and comfortable. Staff was very welcoming and helpful with anything needed. Only thing that was bothersome was road traffic noise.
Extraordinary Service from the desk
ByCountry People
January 26, 2023
As I was checking in after a difficult day, I was put off by the requirement to post a bond. The computer system was very slow and I was polite but impatient. The desk clerk apologized for the delay and said she thought it would soon be rectified. It was. I left the desk to go to dinner and forgot my cane ( after recent surgery I am still unsteady). When I returned from dinner I stopped at the desk to inquire about my cane. The same receptionist who had checked me, told me that she had found the cane and put it in my room. What she did not tell me was that while putting my forgotten cane in the room ( quite extraordinary by itself) she had turned the heat up for me. When I opened the door, the room was lite up and very comfortably warm. I had been in a bone chilling showroom for nearly five hours. It was so kind and thoughtful, I was blown away. You are fortunate indeed to have such a thoughtful employee. You should make her an example to be followed by the rest of your staff.
Awesome staff!
ByBamBamDrummer
January 10, 2023
Upon arriving, they had overbooked my room. Management got me into an upgraded suite, at no extra cost, and gave me more IHG points! Great staff to work with!
Comfortable bed
Bycamabunta27
December 14, 2022
Disappointed in the fact my reservation was cancelled with no warning prior to my arrival
Comfortable bed
ByAnyea
December 11, 2022
The bed was soft and the room was stocked with everything.
Was not overbooked as many others
ByIda a bust place
November 15, 2022
Great sleeping very clean room it made you feel like you were home you did not have to rush out to an restaurants you could feel at home and make your family happy with cooking their favorites home cooked meals
Pillows hard but bed was good
ByBeanOrtiz
November 14, 2022
Good place to stay, other than maintenance going on it was perfect.
Great hotel
Byflooringman12
November 14, 2022
The staff members are always extremely friendly. The manager Rondale is very kind and is always very helpful! This is the only hotel I stay at when in Indianapolis.
Flooring Company
Byflooringman12
October 02, 2022
Keep taking great care of my guys we appreciate everything that you do for us. I highly recommend this hotel. Out of all the hotels we use across the country this hotel is top notch!
Hotel is middle of reno, needs a good cleaning
BySeymour29
September 29, 2022
Chose this hotel as I wanted a freezer for goods I had with me. I knew in advance that it was under reno but did not expect it to be so bad. Would not recommend
Very nice
ByMagokey
September 20, 2022
Front desk folks are very sweet and the rooms are clean and spacious.
Maybe add wine glasses to the cabinets and two regular pots of coffee to the standard new room setup?
Great nights sleep
By
September 15, 2022
I enjoy staying here..the staff always recognizes me when i arrive. The are always friendly and helpful with any needs i have such as a room ob thw main floor