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    Candlewood Suites Jonesboro

    Comfortable and affordable. We invite you to stay with us and experience the difference. Located off the Interstate and Highway 63 Candlewood Suites in Jonesboro Arkansas is convenient to industrial parks hospitals banks Arkansas State University fairgrounds Nicepack Turtle Creek Mall or Joe Campbell Park we are minutes away from wherever you want to be. Our cozy rooms include the luxuries of home. Enjoy the convenience of the fully equipped kitchen. Cook your favorite meal on the stove top. Leftovers - No problem the full size refrigerator will have all the room you need. When you are done throw the dishes in the dishwasher and relax. Your comfort and privacy is important to us. That is why we have incorporated amenities that make your suite a little more like home. After a long day of work you can relax in your recliner with a bowl of popcorn while you watch the movie that you checked out from our DVD Library. Among these great features Candlewood Suites also have washers and dryers where guests can do their laundry for free. We also welcome your pets here at Candlewood for a fee. The kitchens laundry weekly housekeeping and free high speed Internet are just some of the ways that we are trying to make extended stay traveling more affordable and comfortable for you. There is not enough room to describe all that we have to offer however I can assure you that we will do all that we can to make your stay enjoyable.
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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Jonesboro
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    87%
    Recommend This Property

    Overall Experience

    4.4

    based on 186 reviews
    87%
    Recommend This Property

    Ratings Breakdown

    186reviews

    • 5 Stars
      131
    • 4 Stars
      23
    • 3 Stars
      11
    • 2 Stars
      11
    • 1 Stars
      10

    Not the best Candlewood Suites visit

    By

    June 12, 2016

    I arrived after 1:00 am and the overnight staff was very sweet. I did experience some issues when I was there though. The air conditioning did not work, the bed was not level, the elevator floor was dirty, and the floor outside of the elevator on the 3rd floor was dirty with large chunks of food on it. Being that I did not get to the hotel until after 1:00 am and had to be up at 6:30 am for a business meeting, I did not contact the front desk. The issues did not bother me enough for a 5 hour stay. When I did alert the front desk about the issues, they were very apologetic and they said that they would address the issues. Again, the staff was amazing and I would stay at this hotel again just to interact with the staff again.

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    Unsatisfactory

    By

    June 01, 2016

    club

    Unclean, former smoking room still smelled like smoke.

    Posted byCustomerCare
    June 09, 2016
    Dear Agentpro, Thank you for your feedback regarding your stay at Candlewood Suites Jonesboro, AR. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding cleanliness and the room condition. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Sincerely, Orlando A. Case Manager IHGService
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    Not a good value

    By

    June 01, 2016

    club

    I would have rather passed up on the rewards points and stayed somewhere else. While the staff was super friendly it did not make up for the deficiencies. The room was much too hot. The pillows were awful, the carpets dirty and there was what looked like a cockroach in the bathroom.

    Posted byCustomerCare
    June 14, 2016
    Dear AnaLuisa1234, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Candlewood Suites around. We appreciate your nice comment about our staff. However, It sounds like we fell below your expectations especially with the room temperature, pillow selection and carpet condition. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Sincerely, Orlando A. Case Manager IHGService
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    Poor Value

    By

    May 31, 2016

    Pros:
    Good location with lots of restaurants nearby.
    Greeted as a Gold IHG Member and offered free Wifi.
    Water pressure in the shower was heavenly.
    Cons:
    Hot room! While the main room was fine the bedroom air vents were blowing hot air when we arrived (on a very hot day no less). Supposedly the temperature is controlled by the wall thermostat but that was not even working. Eventually the vents blew cold air. The room is supposed to "know" when there are people there and apparently the cool air shuts off. However, it continued to blow and the air was hot. It was miserable. It took too long to adjust back to cool air. We got back after a very long day at 11pm one night and the room was too hot to go to sleep right away.
    The rooms are "suites" so there was a fridge/freezer with an ice maker. It would be really nice if the hotel turned the ice maker on prior to guests arriving. There are no ice machines and no ready ice in the freezer. Getting there after traveling for hours and wanting a cold drink only to be met with no ice was a bummer. So what do you do? You go to the hotel convenience store and get a cold drink out of the cooler. NOPE. The "cooler" did not cool the drinks and even the fruit and orange juices were just slightly better than warm. In addition, the three separate diet cokes we bought from the hotel store were old. They were within days of expiring and had already turned bad. This hotel seems adverse to comfort.
    The pillows had no substance to them.
    There was what looked like a roach in the bathroom.
    At the end of the stay I felt gross having stayed here. I would rather have bypassed the points and stayed somewhere else for a more comfortable, pleasing experience.
    While the front desk staff was very nice they really did not know how to handle the one issue I brought to their attention so I didn't mention any others.

    Posted byCustomerCare
    June 14, 2016
    Dear Guera518, Thank you for your feedback regarding your stay at Candlewood Suites Jonesboro, AR and for being an IHG Rewards Club member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for you nice comment about our staff, internet service and your shower experience. However, we’re sorry we fell below your expectation regarding the room temperature, amenities, pillow selection and cleanliness. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Sincerely, Orlando A. Case Manager IHGService
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