Open Gallery
 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.5
93%
Recommend This Property
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Staff
ByBillyleitchfield
November 22, 2020
The maid was rude i work 3rd shift and got tteated like ttaah cause i asked to use a vaccum she took her bad day out if me
Disappointing
ByMicki
November 21, 2020
Not my usual experience with Candlewood. Plumbing problems in 2 separate rooms. Reported it to the staff but the issues were not addressed.
Louisville stay
ByMr.B
November 19, 2020
The room and the rate was great staff Was friendly and very helpful thanks
Long term guest
ByWorking man
November 08, 2020
Excellent service by the front desk and house keeping staff.
Great service!
ByDavid
November 04, 2020
Mrs Sandy, Mrs Ashley, Shannon, you all are AWESOME!
Thanks for making our stay a great one! We’ll see y’all soon
Great service with uncomfortable beds.
ByJohn2209
October 29, 2020
I loved everything about this hotel except the beds. The beds had my back hurting after two nights. By the fifth night I couldn't take it anymore.
Nice stay
ByRebecca21
October 22, 2020
Can’t say enough about the staff! Sharing cupboard was great! Borrowed a crock pot and made soup one day! Free laundry service was so nice!!
Great place for a great deal
ByEmmie
October 13, 2020
Very accommodating and clean. The bed was very comfortable and the rooms were stocked with anything you might need for a short or extended stay! They have covid precautions in place.
Nice stay
ByJB Howe
October 13, 2020
We stayed one night to attend Boo at the Zoo, so it was a very good location for us. Staff at check-in was great. The hotel was clean, and our room was nice for the price.
I know mattresses are pretty subjective, and my husband and I like different things. If there was one thing we both wished was different, though, it would be the mattress. It was not comfortable for either of us.
This was also our first hotel stay since the pandemic started. We felt safe and like sufficient precautions had been taken. (Maybe overkill, even - there wasn't even one little wrapped bar of hotel soap in the room.)
Comfortable bed and environment
ByTonyb
September 29, 2020
Everything was great. No complaints. Will book a future stay with the establishment.
Great service
ByDan01
September 25, 2020
A pleasant surprise at the last night of our long road trip.
Great hotel
Bychuck
September 14, 2020
I liked everything. The stuff was polite and helpful. The location is convenient. I would recommend this hotel.