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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.3

based on 659 reviews
84%
Recommend This Property

Ratings Breakdown

659reviews

  • 5 Stars
    414
  • 4 Stars
    121
  • 3 Stars
    52
  • 2 Stars
    37
  • 1 Stars
    35

Clean and quiet

By

December 04, 2023

The room was clean including the bathroom. The hotel and the area around the hotel was quiet. It was a quick in-and-out for me as I was catching a flight to Florida from the Louisville airport. It was convenient to the airport.

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Perfect

By

November 20, 2023

This was perfect for our stay. They are pet friendly and the suites make it a perfect home with everything we needed. The staff were all great and welcoming

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Clean room

By

October 29, 2023

Clean room and quiet area not far from airport or the fairgrounds, easy to get to off a major highway

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Decent for the price

By

October 23, 2023

The property was clean in both public areas and the room itself. The parking area needed better lighting and more parking. The bed appeared to be full-size, not a queen as advertised. The young lady at the desk, Ariel, was very sweet and helpful and a huge plus for the property.

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Great service

By

October 23, 2023

Great, customer service and the clean of the room was amazing

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Excellent

By

October 23, 2023

Excellent property. We stayed at this property during our three day visit to Kentucky for the Equipment Expo. The room was clean. The staff was helpful and courteous. The property manager Lisa was excellent and we were very happy to meet her.
We stayed on the third floor. Our room attendant Claudia did excellent job in making sure our room was clean and stayed clean. We will be booking this room and property again for next year's event. Thank you again and we will see you in October 2024
Brian and Fon

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Worst of the worst!

By

October 19, 2023

Avoid at all costs. It was the worst experience of my year and I am at 170 nights...I was just supposed to be there for 2 nights as it was close to the airport. Never even got in the room...Walked out due to rudeness by the guy in the back office! Plus just a dirty, stinky and disgusting place. Not sure what I was expecting in a 2 star, but surely not that! I do stay in many nice hotels, but was happy with this before I walked in the door! Very unorganized and not friendly, besides the blonde lady...She was trying her best.

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Nice kitchenette

By

October 11, 2023

I really liked the kitchenette, it made it feel homier

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Dog

By

October 08, 2023

Everything went well other than another customer had a dog I could hear barking at times. Other than that the room was very clean and the staff was very pleasant and professional at all times. The exterior was well kept

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Awesome

By

October 04, 2023

Wonderful stay at candlewood Louisville airport. Staff was great. Any problems was solved quickly abd respectable. Would definitely recommend this establishment to anyone. Overall great experience. Lovely stay

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Great stay

By

September 26, 2023

Very friendly staff and clean rooms. Great hotel and would stay again

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Very comfortable bed and great water pressure in the shower.

By

September 25, 2023

The two things in my subject line were the best things about this hotel. We received pretty much what we expected for the price - good sleep and a nice shower. Other than that, the hotel was fine for the price. Safe parking lot, close to everything we wanted to see while there. There were awful smells throughout the hotel, mostly in the common areas. Our room was clean, but dated, and smelled strongly of an astingent cleaning product. Definitely bring an air freshener you like and/or a scented candle.

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