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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
69%
Recommend This Property

Overall Experience

3.8

based on 415 reviews
69%
Recommend This Property

Ratings Breakdown

415reviews

  • 5 Stars
    207
  • 4 Stars
    69
  • 3 Stars
    39
  • 2 Stars
    42
  • 1 Stars
    58

Gross….just gross

By

May 24, 2023

Hotel smelled awful. Tons of shady characters hanging around. Disengaged staff and found dead bed bugs on the mattress.

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Staff is second to none

By

May 22, 2023

Staff if fantastic. They always greet me by name. Rooms are clean and it is a quiet facility so I have no trouble sleeping during the day after working the night shift as a nurse at a local hospital. I have recommended this facility to many of my coworkers traveling for work.

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Confortable room

By

May 16, 2023

Confortable and clean room. Bathroom was also very clean. Good option for Collierville area. Staff was very respectfull. No complementary breakfast.

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Free use of washer and dryer

By

May 10, 2023

It was a welcome site to be able to use the washers and dryers at no charge. This was a convenience I didn't even realize until I checked in. Yet another way to save she money.

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Just ok

By

April 30, 2023

The room was overpriced and not worth money. This was more expensive than I am used to paying for similar and even nicer hotels. There was no breakfast in the morning because we had a kitchen. Except we arrived late and had to leave early, so this means nothing if only passing through. Other lower priced, but comparable, hotels have kitchens and still served breakfast and some even include manager’s socials in the evenings. The rooms are clean, but the hallway paint was a little dingy. Staff was pleasant enough. Not worth the money they are asking.

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Good sleep quality and charmy service from staff

By

April 11, 2023

I love the silent and good sleep I get here, nice bed, very frendy atention from the staff, i would like they had more parking, I really sure come back here

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Good location.

By

April 04, 2023

Hotel was in a good location. Parking was good. Staff very friendly....assisted with any issues. Room was just ok. Sink did not drain well and the smoke detector was taped up. Had an odor in the elevator and 4th floor that wasn't pleasant.

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Free coffee only

By

March 30, 2023

There is no free breakfast. Free coffee only
It was a big room with mini kitchen. Dishwasher was out of order. The refrigerator was a good size.

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Clean Hotel with Professional Staff

By

March 13, 2023

The hotel was comfortable and clean. The location was good for we were traveling. The staff was friendly and professional.

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Uncomfortable bed

By

March 11, 2023

Are room had a defective mattress in the bed. There were no other rooms available so we had to sleep on the defective mattress. It had a large divot which was very uncomfortable to sleep on.
We did move to another room the following day.

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Comfortable beds

By

February 27, 2023

The room was clean and spacious. Will definitely be back .

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Great staff nice clean rooms

By

February 27, 2023

The staff was warm and welcoming throughout my stay.
The beds are super comfortable, and rooms are spacious.

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