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Quick Info

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Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1123 reviews
95%
Recommend This Property

Ratings Breakdown

1123reviews

  • 5 Stars
    918
  • 4 Stars
    137
  • 3 Stars
    29
  • 2 Stars
    19
  • 1 Stars
    20

Great location

By

November 15, 2022

The location was great. It was walking distance to everything we wanted to do downtown. Found plenty of great restaurants close by. The staff was always friendly. The only con is that when the main parking lot is full they have the lot next door which is great but would be better if there was a walkway from that lot to the hotel door instead of having to walk around into the main lot.

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Comfortable

By

November 02, 2022

I always have a good stay when I book this hotel. It's downtown so it's close to everything. My friends and I stayed the weekend and went an event so we wanted somewhere safe to crash after a night of fun. The bed was comfortable and the room was very spacious.

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Not worth coming to again

By

November 02, 2022

First off the fridge and the microwave had greasy smudges all over them. I also thought I saw dried up spit on the on the counter. There was also two spots of smudged up paint on the walls underneath the business table. The paper towel roll look like it had a green moldy look to it but as I put a light to it I saw that the paper towel roll has been was already wet but dried which I did not want to use I opened up the fridge and did not want to stick any type of food in there so I went downstairs back to the front desk and ask him if I left this establishment would I incur any fees of like one night. The front desk lady tried to give me into another room which was a little better but after that first experience I just wanted to leave.

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Great Location / Exemplary Customer Relations

By

November 01, 2022

Hotel Management went above and Beyond with a special request.

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