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 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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The best sleep ever and weekend
ByKris
November 20, 2019
The CANDLEWOOD staff was so great and very helpful and very clean. I love the cupboard and the snack room as my kids call it. We will come back. Especially the bed and the rooms were so clean and comfortable.
Great Experience
ByKadow
November 19, 2019
Have been at Candlewood - Pasadena for better part of 10 weeks for work and have found it to be clean, quiet, and the staff friendly.
Somewhat disappointed!
Bygpatten
November 16, 2019
For a new hotel, not having working heat on a cold night was a big disappointment. I understand there was a power failure earlier in the week, the room units should have been corrected before allowing guests to use them.
A new hotel
ByAlewis831
November 02, 2019
The hotel exceeded our expectations from the outside appearance. To the room, to the great little kitchen area.
Everything was great lived the room. Omg the beds and pillows were awesome
ByBigRub
October 31, 2019
We really didn't get to enjoy our stay, because we were in a bad car crash. The lady at the front desk let us stay a little past check out time. We didn't have anywhere to go, because we were waiting on a rental car. She was so nice to me and my girlfriend. So we were thankful for that. I am actually going back next week.
Great staff and service
Byet3415
October 29, 2019
Since our first stay when the Candlewood opened my wife and I have enjoyed our stay there. The rooms are setup well and are very accommodating. The staff has always done a great job to ensure our stay is a great one.
Wonderful Stay
ByJessie’s Girl
October 20, 2019
Absolutely loved my stay . The staff and facilities were beyond my expectations.
Nice
BySteven52
October 18, 2019
Comfortable bed and clean room with great service at the front desk with a smiling face to check you in
Comfort
BySa girl
October 15, 2019
Amazing. Clean. Nice setup in rooms. Plenty of light.
Overall stay 100%
ByMariah93
October 10, 2019
We stayed here for over three months. This is our three month review! The staff was perfectly nice and tended to our needs the entire time. The room was extremely livable and exceeded expectations.
Great stay
ByElla
October 09, 2019
friendly staff- including front desk . Clean hotel with a variety of amenities. It does lack outdoor space . A small patio with a grill is there for use though
Uncomfortable, Hot, Muggy, and Humid rooms.
Bynessa22777
September 30, 2019
The thermostats are restricted from going low enough to be comfortable at night and no fans are available. If you like to be comfortable and snuggle with a blanket this place is not where you want to be. I prefer to sleep with the A/C set 66.