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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 769 reviews
92%
Recommend This Property

Ratings Breakdown

769reviews

  • 5 Stars
    542
  • 4 Stars
    128
  • 3 Stars
    42
  • 2 Stars
    34
  • 1 Stars
    23

Lending Library

By

December 06, 2023

I'm super thankful for the IHG Lending Library - I borrowed a great umbrella on a rainy, cold morning! I also borrowed a crockpot on day one of my business trip. I loaded it with some dry beans and stew meat (and a few choice spices) and had some great tasting and healthy food!

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Only if the only manager is not on vacation.

By

November 29, 2023

Everyday was there was a problem with something. Most the time it was a key issue as I took care of what I could in my room. Except for the bath soap run out two days before I was scheduled to leave.

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Luxury

By

November 26, 2023

Was absolutely impressed with the stay here. Everything was perfect and wonderful. Quiet and peaceful and loved the private space that the room offered. Location was close to everything you may need.

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Excellent customer service, clean property

By

November 06, 2023

This property has excellent staff and management, it was clean, well lit, felt very safe and comfortable. The property was near lots of conveniences, restaurants and only a a few minutes away from Ft. Knox where we were attending an event all weekend. Definitely recommend this property.

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Great Hotel Awful Policy

By

November 06, 2023

I booked a room with a King size bed. When I arrived they didn’t have any Kings. I asked how this is possible as I booked the room directly over the phone with the hotel. I was informed that someone must have asked to extend their stay. I was give. A queen and I slept awful. I am a larger male and it’s hard to share a queen bed with my spous. My question is what if they hadn’t had any vacancies.

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Clean room and friendly staff.

By

November 05, 2023

The staff was polite and helpful the entire stay. The room was clean and spacious. Would stay here again.

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Terrible checkout

By

October 23, 2023

I have asked twice and still cannot get a receipt.

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Great Staff

By

October 09, 2023

The staff in the hotel were phenomenal, despite the hotel going through renovations. Tamara, Herbert, Caleb, Dave, and the rest of the staff did everything they could to make the stay great, despite the setbacks of going through a renovation. They are the reason I would return. Wendy, the GM, was also accommodating and very helpful.

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Great hotel for homeless

By

September 17, 2023

Great place to buy Jesus a stay for 4 days……………………………………………………………….:::….::…….and to put up a man that is homeless for a short period of time. Thank you very much jesus

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Great experience

By

June 02, 2023

The staff is friendly accommodating. This is a military connected property and the staff never fails to recognize that most guests are active duty or veterans. The property is clean, modern. The rooms are comfortable and the amenities are great.

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Quiet and Clean

By

May 25, 2023

Room had a kitchenette with basic items needed for stay. Full size refrigerator was a plus. Location convenient to Fort Knox and several local resteraunts.

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Home away from home

By

May 01, 2023

Nice place to stay with all the comforts of home. Outside sitting area a bit small

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