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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 732 reviews
83%
Recommend This Property

Ratings Breakdown

732reviews

  • 5 Stars
    436
  • 4 Stars
    148
  • 3 Stars
    64
  • 2 Stars
    39
  • 1 Stars
    45

Perfect location, newly remodeled, poor service, not free night friendly

By

June 07, 2023

Perfect location, newly remodeled, but the yard was not taken care of and the staff was not friendly and not caring whether the stay for clients are conforable or not

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Clean Room, hotel needs staff

By

June 04, 2023

Room was clean, bed was too soft. JB at reception was excellent. Hotel was dirty and needed upkeep. Lawn grass was a foot tall. BBQ area and hallways were never cleaned in 4 nights. Would not stay here again.

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Not the face of IHG

By

May 22, 2023

platinumelite

I’m sorry to report that this hotel is not the face of IHG I’m used to. I have been a member a long time platinum at that and when I arrived at this hotel it was so run down I thought I was in the wrong place. The fact I paid what I did to stay here was way to much. The front desk clerk horrible did not greet, nor speak a word for that matter, when he did speak he was very short. Not a welcoming feeling at all and to boot was answering and talking on the phone to another customer while trying to help me at the same time instead of placing them on hold.

The parking lot and surrounding area of the grounds had trash everywhere, grass looked like it had never been cut, over grown weeds in flower beds and mud all up the stair carpets leading to my room.

Upon entering the room blocks on the windows you could not raise them but about 2 inches, holes in the wall, microwave pulled off the wall with a hole, drawers in kitchen wouldn’t close and they tried to take tape and tape them close that didn’t hold, bed sheets and comforter had little lint balls all over it, light bulbs in lamps didn’t work, toilet paper holder in the bathroom ripped off the wall, dirt and marks all over the door and walls in the room and the toilet when you flushed it made the most horrible noise for 45 seconds after each flush. I have pictures of everything.

I was very saddened by the quality of this property especially with it being and IHG. I have contacted IHG and have requested a refund for this stay it was just that bad. I hope this review gets closely looked at and someone takes action. It will definitely make me look closer at IHG in the future for my future travels.

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Great Suite

By

May 02, 2023

The suite room was very comfortable, I particularly liked the working space.

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Quiet getaway

By

April 30, 2023

Room was quite and the bathroom was clean ,the bed and bedding were comfortable and warm.l like this layout as compared to a hotel rooms as it just feels much nicer and homey
The fridge and kitchen are gives a lot of options in you stay for meals

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Surprised in a Good Way

By

April 28, 2023

This location is ideal if using the airport. Lots of amenities are located nearby. I was pleasantly surprised to find a newer room with ideal "suite" conditions. The Owner was helpful and the limited staff was polite and gracious. I was very comfortable and will stay at this chain more often. Nicer than the average IHG Express and for a great price.

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Stay

By

April 28, 2023

Quietness is the best part of the stay for business and leisure .
Thankyou for the comfort and quietness

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Convenient suite

By

April 17, 2023

Convenient suite located close to shopping and transportation.

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Great Staff, Convenient Location

By

April 03, 2023

We always stay here during our trips through the area. This is the first-time cleanliness was an issue. The room we were in needs a good deep cleaning. Walls and surfaces were dirty. But I would stay again as this was the only time we've ever experienced this issue at this location.

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Great stay

By

March 27, 2023

Wonderful hotel with friendly staff and clean comfortable rooms. Would highly recommend to anyone in the area and will definitely be back.

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Needs a refresh

By

March 27, 2023

It is a convenient location. Room was quiet. Not very clean. Had a very strong curry odor throughout the hotel. Staff was friendly but hard to understand because of accent. One of outside doors was propped open by a stick.

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Like New and very Healthy oriented

By

March 22, 2023

Over all great location and good amenities, gym and pool.

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