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 Guest Reviews
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82%
Recommend This Property
Overall Experience 4.1
82%
Recommend This Property
|
Perfect
ByRbwolf
July 23, 2017
People are friendly, rooms, nice, kitchenette great
Great planned stay.
ByHolland
July 23, 2017
I always look forward to my stays in South Bend IN. It's away a good experience.
Comfortable bed
ByReel Deel
July 23, 2017
Everything about your hotel was excellent except for the experience with the sandwich. I didn't have a vehicle so my only problem seemed the be not enough places to eat within walking distance
Never stay here again.
ByJohn
July 19, 2017
Worst service ever. Couldn't use the laundry because one person did almost 12 loads.
Horrible Mattress
ByLinda
July 12, 2017
The mattress was so bad that I needed to see the Chiropractor when I returned home. The shower head leaked so badly I couldn't get the soap out of my hair!
It will work
ByJayHoosier
July 11, 2017
The staff at the facility were professional and very helpful. However, the hotel itself does not match the accommodations of the other Candlewood Suites where I stay.
Great front desk service/questionable furnishings
ByPilot31
July 07, 2017
Front desk personnel were outstanding. I'm an airline pilot so I live in hotels. The manager who checked me in went well above what I consider standard service. That being said, the wireless is horrible and apparently they have consistent problems with it. I'd rate it about half a step ahead of dial up. Very few electrical outlets in the room and they were inconveniently placed. Further the chair in my room had a large tear and stain on it.
Disappointed
ByGC423
July 05, 2017
Couldn't get checked in properly. Figured, " no biggie " that was just the beginning. Voiced my concerns at departure and was promised points and apologized to. No points, just a bad stay at a IHG property. My fault for expecting different.
great location
Byscbrock
June 28, 2017
Great location and staff the rooms were clean and it was easy to get around town from this location
Otto
ByOttoIII
June 22, 2017
I love this hotel and all the amenities the bed was supper comfortable I was also impressed with the kitchen which I used everything I needed was right there great laundry facilities which are free that is great. I was not impressed by some of the staff and there attitudes.
Amazing
ByWalter
June 11, 2017
Clean rooms lovely staff top notch hotel. I'm a fan of this chain simply cause it's not just a room it a mini home away from home. Pure comfort keep up the great work
World traveler
ByWildcat
May 19, 2017
The staff was very courteous. The rooms are very clean. It's like home away from home. Very comfortable bed. I have stayed at this facility on numerous occasions, and it's always a great experience.