 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property
Overall Experience 4.8
97%
Recommend This Property
|
Great stay
Bypsykosplatters
September 28, 2023
I stayed here for hospital work.This hotel was excellent in all aspects.The service,the room and location are excellent.Truth,was one of my better hotel stays.Thank you for what you do
Clean, friendly staff and great location
ByMjohnson71
September 23, 2023
I’ve been staying at this hotel for years. They have the friendliest staff that recognize me when I call to make a reservation and call me by name when I check-in. It’s like we’re old friends. The rooms are clean and the location is super convenient.
Good staff
ByShowtime 57
September 18, 2023
Hotel staff was friendly and provided excellent customer service. Property was showing some signs of age, particularly in the bathroom. Overall it was comfortable and I enjoyed my stay.
Great experience
ByLooperBobby
September 10, 2023
Front desk staff was phenomenal and was very helpful in assisting me as there was confusion with my reservation. Room was incredibly clean and bathroom was perfect. Will be staying at this facility again in the near future.
Comfortable and great experience
ByJay 43
August 22, 2023
Thought the staff was great room was clean was able to sleep good other then the ac set up for bedroom wasnt the best but overall was a great experience compared to the first time i stayed there but would most definitely stay there again
Thoroughly Enjoyed Our Stay
ByBLS0206
August 14, 2023
I was traveling with my daughter and 2 grandchildren. We were able to check in from the phone so once we arrived, the process was very simple. The Candlewood Cupboard was well stocked and my grandkids loved the ability to get what they wanted.
I slept on the pullout bed in the king suite and it was surprisingly comfortable. I had to request a comforter from the front desk and it arrived within minutes.
The staff was friendly and courteous with every encounter!
Would stay again!
ByMdivina
August 14, 2023
The experience was great. After coming from an Airbnb experience that was terrible, we wish we could’ve been here from the beginning of our 13 day stay in Springfield. The room was nice and spacious. Clean and the girls up front were so pleasant to ask of anything. Would stay again.
CAT Adjuster
ByRunItBack2004
August 10, 2023
Great Customer Service provided. Also housekeeping was EXCELLENT. I love location of this hotel. Everything was close by.
Excellent staff.
By
August 06, 2023
Great staff centered in area. Staff and convenience excellent.
Great service, very clean, very comfortable beds, close to restaurants, shopping, and doctors if needed.
ByJosi23
July 21, 2023
We stayed at Candlewood Suites during our last stay in Springfield. It is an extremely nice, clean facility. The staff is very pleasant and helpful. We love the fact that our bedroom was a separate room with a door on it. The bed was very comfortable. Our overall stay was absolutely wonderful. I highly recommend this hotel!
Great room
ByMs.T. Bird
July 17, 2023
I was taken back on how nice the room was. It was a very good price to have all of those amenities.
Comfy Bed and nice room setup
Byjustsaytim
July 08, 2023
Everything about the room was setup well with plenty of space. Nice little kitchen area.
Wish TV was a little bigger and really wish floors weren't so loud and squeaky. Had a herd of elephants above us.