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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.3

    based on 52 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    52reviews

    • 5 Stars
      34
    • 4 Stars
      9
    • 3 Stars
      5
    • 2 Stars
      1
    • 1 Stars
      3

    Convenient place to stay

    By

    July 01, 2015

    This is an affordable and convenient place to stay. Mall shopping is only a mile away. Located by tons of restaurants. Décor is a little worn and the hotel feels "tired", bed was lumpy and chair had broke springs; however, I stayed because of price and the kitchen so that I could eat in some during my extended stay.

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    Tyler

    By

    June 22, 2015

    club

    I had a pleasant, problem free stay during my brief visit to Tyler. The hotel was conveniently located for my needs and the desk staff was attentive and helpful.

    Posted byHotelStaff
    June 24, 2015
    Dear Jerrymilton, Thank you for the review. We try to make things comfortable and easy here. I will let the front desk know about this review also. We hope to see you again when you return to Tyler.
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    Pets

    By

    June 19, 2015

    platinumelite

    I was not aware that a $75 charge is expected for pets. Other Candlewood Suites only required a security deposit. Was a little surprised about that.

    Room was large and very clean. I would recommend the property.

    Posted byHotelStaff
    June 24, 2015
    Dear Proud Grandpaw, Thank you for taking the time to write a review. We do apologize for the pet fee. We will make sure to let the staff know to tell all guest with pets. Thank you for staying with us and we hope to see you again.
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    Made a short Family vacation a breeze!

    By

    June 16, 2015

    We were surprised by the cleanliness, great amenities and overall friendly and helpful attitudes of the staff. We didn't realize how well equipped Candlewood Suites was to handle a multi-day stay. Made our short vacation very pleasant. Now that we know, we'll be using Candlewood for more of our little family excursions!

    Posted byHotelStaff
    June 18, 2015
    Thank you for taking the time to write a great review. Our housekeeping works hard to keep everything clean. I will be sure to tell them you were pleased with the cleanliness. I hope if you make another trip to Tyler you will stay with us again.
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