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 Guest Reviews
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95%
Recommend This Property
Overall Experience 4.6
95%
Recommend This Property
|
Excellent Stay
ByspecialK9000
September 29, 2016
Friendly and responsive staff...clean, comfortable and quiet place. Will stay there again on my next visit.
Great stay!
BySDH325
September 27, 2016
I was truly impressed by the customer service that the manager displayed while I was checking in. I somehow booked a smoking room and when I got to the specific room the smell was horrible. I started sneezing instantly! I have serious allergies and asthma so I had to request another room. Luckily one was available and Brian quickly accommodated. This hotel is very convenient to the Virginia Beach Town Center and is right next door to the Crowne Plaza (which is also a part of IHG). I was very surprised when the manager told us that we had access to the amenities over at the Crowne Plaza such as the breakfast buffet and bar, etc. I would stay here again but also pay attention to booking a non-smoking room next time. I was sure that all hotels were non-smoking by now but overall, it was a great stay.
Great value for area
ByLoLo514
September 25, 2016
GReat value, comfortable stay (other than the odor upon first entering the room)
Good hotel but
Byjason3
September 23, 2016
This hotel is not bad but not great. The front desk staff are nice and helpful. I'm personally not a big fan of the general manager. I don't think he's necessarily a bad manager, but not a hospitality industry manager. My one major complaint about this hotel is that the internet is extremely slow. Web pages would time out because of the speed. You also had to get the new password from the front desk every Sunday morning. The location of this hotel is really nice though. It's about a 10 minute walk to town center and about a 10 minute drive to the beach. Their member specialist was really good and very attentive, but unfortunately I'm not sure that she works there anymore since I did not see her for my last two weeks during my stay.
Comfortable bed and great service
ByMadsimba
September 21, 2016
Comfortable bed and great service. The wireless could of been better but I'm not complaining about the overall experience.
Cleanliness of the Room
ByBoss1964
September 16, 2016
More care should be given to cleaning cloth furniture. Flipping pillows is not the sufficient. Additionally, upon entry there was an incredible odor. It was difficult to determine its origin. Perhaps using carpet deodorizers and steaming cloth furniture would be a wise investment.
My stay
ByI'm here
September 12, 2016
The front desk staff and management of the Virginia Beach Candlewood Suites are amazing! From the first day I checked in they knew my name, knew my preferences and were always available when I had questions.
GREAT HOTEL.
ByNancyJ22
August 30, 2016
Had a great all around stay at this hotel.
Hotel was clean and comfortable.
Staff was very friendly and eager to help.
Would recommend this hotel to anyone
staying in the Virginia Beach area.
Great Experience
ByTraveler757575
August 30, 2016
We really enjoyed our stay here. The staff was friendly, and the check in process was easy.
Candlewood quality
Bywilson9mm
August 26, 2016
This Candlewood Suites hotel fit the model of other Candlewood sites. Good accomedations with plenty of room and excellent service.
Great service
ByPOCB
August 25, 2016
I recommend Candlewood Suites for your leisure or business stay. Very nice and pleasant facility.
Great Service Friendly Staf
BySandygirl1494
August 24, 2016
The staff was great and the room was very clean. We attended a concert at the amphitheater and the staff called us a cab to pick us up.