Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

IHG® Business Rewards Reservations and Service Center

Serving the best interest of our members is the goal of our IHG® Business Rewards Reservations and Service Center.

To reach us with any questions or issues, simply submit an online form or call the contact points below. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of toll-free numbers.

We are available 24 hours a day, 7 days a week unless otherwise indicated.

United States and Canada

Telephone: 800-344-4880 (toll-free)

Asia/Pacific

Australia/New Zealand: +61 2 9478 9070 *

Mainland China: 400 830 2836 ***
Hours of Operation:
Mon-Fri, 9:00am - 6:00pm China Standard Time

Hong Kong: 800 905 879 ***
Hours of Operation:
Mon-Fri, 9:00am - 6:00pm Hong Kong Time

Japan: +81 3 6832 4290 *
Hours of Operation:
Mon-Fri, 9:00am - 6:00pm Japan Standard Time

All other Countries/Regions: +63 2 555 8135 *

Europe, Middle East and Africa

UK: 0333 321 86 86 *

Middle East: +971 4 553 1020 *
Hours of Operation:
Sun-Thurs 9:00am - 6:00pm Arabia Standard Time

All other Countries/Regions: ​+44 2033 491 108 *

Latin America

Telephone: 800 702 2176
Hours of Operation:
Mon-Fri 7:00am-10:00pm Central Standard Time

* Toll charges apply

** International calling rates apply

*** Toll charges may apply