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IHG® Business Rewards Reservations and Service Center

Serving the best interest of our members is the goal of our IHG® Business Rewards Reservations and Service Center.

To reach us with any questions or issues, simply submit an online form or call the contact points below. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of toll-free numbers.

We are available 24 hours a day, 7 days a week unless otherwise indicated.

United States and Canada

Telephone: 800-344-4880 (toll-free)

Asia/Pacific

Australia/New Zealand: +61 2 9478 9070 *

Mainland China: 400 830 2836 ***
Hours of Operation:
Mon-Fri, 9:00am - 6:00pm China Standard Time

Hong Kong: 800 905 879 ***
Hours of Operation:
Mon-Fri, 9:00am - 6:00pm Hong Kong Time

Japan: +81 3 6832 4290 *
Hours of Operation:
Mon-Fri, 9:00am - 6:00pm Japan Standard Time

All other Countries/Regions: +63 2 555 8135 *

Europe, Middle East and Africa

UK: +44 1950 491121

Middle East: +971 4 553 1020 *
Hours of Operation:
Sun-Thurs 9:00am - 6:00pm Arabia Standard Time

All other Countries/Regions: ​+44 1950 491108

Latin America

Telephone: 800 702 2176
Hours of Operation:
Mon-Fri 7:00am-10:00pm Central Standard Time

* Toll charges apply

** International calling rates apply

*** Toll charges may apply