Call Us
Prefer to speak with one of our customer care representatives directly? You'll find contact information here.
For booking assistance, please select Worldwide Reservation Offices.
For assistance regarding IHG One Rewards, please select IHG One Rewards Service Centers.
- IHG ONE REWARDS SERVICE CENTERS
- WORLDWIDE RESERVATION OFFICES
Serving the best interest of our members is the goal of our IHG One Rewards Customer Care Centers.
To reach us with any questions or issues, simply call, email, or fax to the contact points below.
Europe, Middle East and Africa
Telephone
Universal International Freephone Number: +800 2222 7172 (00800 2222 7172 in most countries)
Portugal and Switzerland
Austria: * 0800 018 388
Belgium: * 02 320 9817
France: * 0805 118 470
Germany: * 069 9675 8879
Ireland: * 1800 458 114
Israel: * 180 945 3716
Italy: * 800 976 007
Middle East: +973 6 500 9 296 **
Spain: * 900 803 646
United Kingdom: * 01753 317 107
All other Countries/Regions: +44 1950 499004 **
Fax: +44 1950 491716 **
Asia/Pacific
Telephone
Universal International Freephone Number: +800 2222 7172
Korea, Singapore, and Thailand
Australia, Malaysia and Philippines: * 61 2 8417 2968
Mainland China: 800 830 1128 or 021 20334848 (Toll charge apply)
China Hong Kong: +800 902 418
China Macau: 0 685 70 590
China Taiwan: 0080 149 1965
Hours of Business:
Mon - Sun 7:00am - 11:00pm BJS
Japan: +81 36 364 1372
Hours of Operation:
Mon-Fri 9:00am-6:00pm JST
Korea
Hours of Operation:
Mon-Fri 9:00am-6:00pm KST
New Zealand: * 09 801 0235
All other Countries/Regions: +61 2 8074 3411 **
Fax: +632 8857 8787 **
+ Denotes international access code. 00 or 011 in most countries.
* Toll charges may apply
** International calling rates may apply
* Most telephone numbers are toll-free. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of toll free numbers.
** This is an International Freefone Number: '+' refers to '00' in most countries/regions or '001', '011' in other countries/regions. The number can be dialed from the following countries/regions using most carriers: Czech Republic, Denmark, Finland, France, Hungary, Luxembourg, Netherlands, Norway, and Sweden. Alternatively, call your country/region-specific number or +44 (0) 1950 499 004 (from UK, phone company's access charge; outside UK, international calling rates apply).
*** Two stage toll-free number
†† Telecommunications services for the hearing imparied available in these countries/regions: 1 888 442 5050 (TTY ONLY)
When in these countries/regions or cities, you can make reservations at any IHG property worldwide by calling these numbers.
United States and Canada:
Reservation Numbers by Region
United States:
Mexico:
Additional Countries/Regions:
ARGENTINA
BERMUDA
BRAZIL
CHILE
COLOMBIA
COSTA RICA
DOMINICAN REPUBLIC
ECUADOR
EL SALVADOR
GUATEMALA
NICARAGUA
PANAMA
PERU
PUERTO RICO (SPANISH)
URUGUAY
VENEZUELA
Mainland China:
Additional Countries/Regions:
JAPAN
MACAU
MALAYSIA
SOUTH KOREA
SRI LANKA
TAIWAN
THAILAND
United Kingdom:
Most Countries/Regions:
Additional Countries/Regions:
AUSTRIA
BELARUS
BELGIUM
BULGARIA
CYPRUS
CZECH REPUBLIC
DENMARK
FINLAND
FRANCE
GERMANY
GEORGIA
GREECE
HUNGARY
ICELAND
IRELAND
ITALY
LITHUANIA
LUXEMBOURG
MALTA
NETHERLANDS
NORWAY
POLAND
PORTUGAL
PORTUGAL
RUSSIA
SPAIN
SWEDEN
SWITZERLAND
UKRAINE
Additional Countries/Regions:
BAHRAIN
EGYPT
KAZAKHSTAN
KUWAIT
OMAN
PAKISTAN
QATAR
SAUDI ARABIA
TURKEY
UNITED ARAB EMIRATES
* Most telephone numbers are toll-free. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of toll free numbers.
** This is an International Freefone Number: '+' refers to '00' in most countries/regions or '001', '011' in other countries/regions. The number can be dialed from the following countries/regions using most carriers: Czech Republic, Denmark, Finland, France, Hungary, Luxembourg, Netherlands, Norway, and Sweden. Alternatively, call your country/region-specific number or +44 (0) 1950 499 642 (from UK, phone company's access charge; outside UK, international calling rates apply).
*** Two stage toll-free number
†† Telecommunications services for the hearing imparied available in these countries/regions: 1 888 442 5050 (TTY ONLY)