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Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Call Us

Prefer to speak with one of our customer care representatives directly? You'll find contact information here.

For booking assistance, please select Worldwide Reservation Offices.

For assistance regarding IHG® Rewards Club, please select IHG® Rewards Club Service Centers.

IHG® REWARDS CLUB SERVICE CENTERS
IHG® REWARDS CLUB SERVICE CENTERS
IHG® REWARDS CLUB SERVICE CENTERS
WORLDWIDE RESERVATION OFFICES
IHG® REWARDS CLUB SERVICE CENTERS

Serving the best interest of our members is the goal of our IHG® Rewards Club Customer Care Centers.

To reach us with any questions or issues, simply call, email, or fax to the contact points below.

We are available 24 hours a day, 7 days a week unless otherwise indicated.

Kimpton Inner Circle Help
United States and Canada

Telephone: 1-888-211-9874

Fax: 1-800-725-8232

TDD: 1-800-334-5194

Europe, Middle East and Africa

Telephone

UK: (00) 800 2222 7172 ***

Middle East: +973 6 500 9 296 *

All other Countries/Regions: +44 20 33 499033 **

Fax: +44 20 33 491 716 *

Asia/Pacific

Telephone

Australia: 02 9935 8362 *

Mainland China: 800 830 1128 (86 21 2033-4848 for outside Mainland China, call charges apply)

Hong Kong: 800 965 222

Macau: 0800 728

Taiwan: 0080 186 3366
Hours of Business:
Mon - Sun 7:00am - 23:00pm CST

Japan: 03 5767 9325 *
Hours of Operation:
Mon-Fri 9:00am-6:00pm JST

Korea: 001 63 2 857 8778 *
Hours of Operation:
Mon-Fri 9:00am-6:00pm KST

All other Countries/Regions: +63 2 857 8788 *

Fax: +63 2 857 8787 *

Mexico

Telephone: 001-800-272-9273

Fax: 001-800-725-8232

Central and South America

Telephone

English: 801-975-3063 *

Spanish: 801-975-3013 *

Fax: 801-974-3086 *

* Toll charges apply

** International calling rates apply

*** Toll charges may apply

WORLDWIDE RESERVATION OFFICES
WORLDWIDE RESERVATION OFFICES
WORLDWIDE RESERVATION OFFICES

When in these countries/regions or cities, you can make reservations at any IHG property worldwide by calling these numbers.

United States and Canada

6c-responsive-customer-care-wwres-512x512

IHG

*1 877 424 2449

regent-brand-icon-003

Regent Hotels & Resorts

*1 866 773 4368

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† Holiday Inn

*1 800 465 4329

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Holiday Inn Express

*1 800 465 4329

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Crowne Plaza

* 1 800 227 6963

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†† InterContinental

* 1 800 424 6835

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Kimpton Hotels & Restaurants

* 1 800 546 7866

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Staybridge Suites

* 1 800 238 8000

candlewood-suites-brand-icon-001

Candlewood Suites

* 1 888 226 3539

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Hotel Indigo

* 1 866 246 3446

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avid hotels

* 1 877 495 2843

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EVEN Hotels

1 855 879 3836

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voco

*1 888 511 8626

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IHG Army Hotels

* 1 877 711 TEAM (8326)

Reservation Numbers by Region

Americas / Caribbean
Asia / South Pacific
Europe
Middle East and Africa
Americas / Caribbean

United States:

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IHG

*1 877 424 2449

regent-brand-icon-003

Regent Hotels & Resorts

*1 866 773 4368

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† Holiday Inn

*1 800 465 4329

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Holiday Inn Express

*1 800 465 4329

cp-responsive-customer-care-wwres-512x512

Crowne Plaza

* 1 800 227 6963

ic-responsive-customer-care-wwres-512x512

†† InterContinental

* 1 800 424 6835

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Kimpton Hotels & Restaurants

* 1 800 546 7866

sb-responsive-customer-care-wwres-512x512

Staybridge Suites

* 1 800 238 8000

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Candlewood Suites

* 1 888 226 3539

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Hotel Indigo

* 1 866 246 3446

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avid hotels

* 1 877 495 2843

nv-responsive-customer-care-wwres-512x512

EVEN Hotels

1 855 879 3836

vx-responsive-customer-care-wwres-512x512

voco

*1 888 511 8626

ma-responsive-customer-care-wwres-512x512

IHG Army Hotels

* 1 877 711 TEAM (8326)

Mexico:

6c-responsive-customer-care-wwres-512x512

IHG

*01 800 00 004 04

MEXICO CITY

52 55 5627 0299

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†† InterContinental

* 01 800 69 09 352

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Kimpton Hotels & Restaurants

* 01 800 98 09 811

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† Holiday Inn

* 01 800 00 999 00

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Crowne Plaza

* 01 800 00 999 00

Additional Countries/Regions:

ARGENTINA

*0800 444 99 54

BERMUDA

* 1877 424 2449

BRAZIL

* 0800 11 8778 SAO PAULO - 30 16 2966

CHILE

* 12 30 020 6565

COLOMBIA

* 01800 952 0052

COSTA RICA

* 0800 052 1100

EL SALVADOR

* 800 6975

GUATEMALA

* 01 800 8354 654

NICARAGUA

* 001 800 2260 109

PANAMA

* 00 800 052 0126

PERU

* 0800 00 892

PUERTO RICO (SPANISH)

* 1 866 621 01 83

URUGUAY

0004 052 10 002

VENEZUELA

* 0800 100 4999

Asia / South Pacific

Mainland China:

Mainland China

* 800 830 4088

Mobile Phone Users

* 400 88 40 888

regent-brand-icon-003

Regent Hotels & Resorts

* 800 3327 3327

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Kimpton Hotels & Restaurants

* 400 83 09 282

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voco

* 800 3411 3411

Additional Countries/Regions:
6c-responsive-customer-care-wwres-512x512

IHG (English)

+61 2 9935 8371

6c-responsive-customer-care-wwres-512x512

IHG (Chinese)

*86 21 2033 4888

6c-responsive-customer-care-wwres-512x512

IHG (Japanese)

+81 3 6832 4232

AUSTRALIA

* 1800 HOTELS

BRUNEI

** 800 065 (Ask for 6248 5000***)

HONG KONG

* 800 965 888

INDIA

+91 124 455 1212

INDONESIA

* 001 803 011 3456

JAPAN

* 0120 381 489

MACAU

* 0800 738

MALAYSIA

* 1800 801 881

NEW ZEALAND

* 0800 801 111

PHILIPPINES

* 1800 1651 8888

SINGAPORE

* 1 800 787 1221

SOUTH KOREA

* 00 798 817 1069

SRI LANKA

(011) 2422 145

TAIWAN

* 0080 186 3388

THAILAND

* 001 800 656 888

Europe

United Kingdom:

6c-responsive-customer-care-wwres-512x512

IHG

* 0800 40 40 40

regent-brand-icon-003

Regent Hotels & Resorts

* 00800 3327 3327

hi-responsive-customer-care-wwres-512x512

Holiday Inn

* 0800 40 50 60

ex-responsive-customer-care-wwres-512x512

Holiday Inn Express

* 0800 43 40 40

cp-responsive-customer-care-wwres-512x512

Crowne Plaza

** +800 8222 8222

ic-responsive-customer-care-wwres-512x512

InterContinental

** +800 1800 1800

ki-responsive-customer-care-wwres-512x512

Kimpton Hotels & Restaurants

** +800 4444 5566

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Staybridge Suites

* 0800 9884663

in-responsive-customer-care-wwres-512x512

Hotel Indigo

* 0800 3898100

vx-responsive-customer-care-wwres-512x512

voco

** +800 3411 3411

Most Countries/Regions:
hi-responsive-customer-care-wwres-512x512

Holiday Inn

** +800 80 800 800

ex-responsive-customer-care-wwres-512x512

Holiday Inn Express

** +800 80 800 800

cp-responsive-customer-care-wwres-512x512

Crowne Plaza

** +800 8222 8222

ic-responsive-customer-care-wwres-512x512

InterContinental

** +800 1800 1800

ki-responsive-customer-care-wwres-512x512

Kimpton Hotels & Restaurants

** +800 4444 5566

vx-responsive-customer-care-wwres-512x512

voco

** +800 3411 3411

Additional Countries/Regions:
6c-responsive-customer-care-wwres-512x512

IHG

+44 371 942 9121****

AUSTRIA

* 0800 298 595

BELARUS

256293044

BELGIUM

* 0800 199 77

DENMARK

* 080711 165

FINLAND

* 0800 113 113

FRANCE

* 0800 905 999

GERMANY

* 0800 1 87 30 61

GEORGIA

* 0706 777 924

GREECE

* 00800 1612 203 0036

HUNGARY

* 06 800 80321

IRELAND

* 1800 553 155

ITALY

* 800 877 399

LITHUANIA

* 8 800 220 83

LUXEMBOURG

* 800 22 790

NETHERLANDS

* 0800 022 1155

NORWAY

* 800 11 333

POLAND

* 00800 12 15 820

PORTUGAL

* 800 45 00 76

RUSSIA

* 8-800-301-3832
+7-495-180-0398

SPAIN

* 900 993 119

SWEDEN

* 020 793 793

SWITZERLAND

* 0800 080 777

UKRAINE

* 0-800-502-309

Middle East and Africa

Israel and South Africa:

ISRAEL

* 180 945 3777

SOUTH AFRICA

* 0800 008 727

hi-responsive-customer-care-wwres-512x512

† Holiday Inn

** +800 80 800 800

ex-responsive-customer-care-wwres-512x512

Holiday Inn Express

** +800 80 800 800

cp-responsive-customer-care-wwres-512x512

Crowne Plaza

** +800 8222 8222

ic-responsive-customer-care-wwres-512x512

†† InterContinental

** +800 1800 1800

ki-responsive-customer-care-wwres-512x512

Kimpton Hotels & Restaurants

** +800 4444 5566

vx-responsive-customer-care-wwres-512x512

voco

** +800 3411 3411

Additional Countries/Regions:
6c-responsive-customer-care-wwres-512x512

IHG

+971 65 00 97 75

BAHRAIN

* 800 19 770

EGYPT

* 0800 00 096 91

JORDAN

* 0800 22 666

KAZAKHSTAN

* 8 800 555 71 04

KUWAIT

2220 5042

LEBANON

*** (01) 426 801 (Ask for 866 866 7556)

PAKISTAN

* 00800 90 033 049

QATAR

* 0800 100 844

SAUDI ARABIA

* 800 8 852 428

TURKEY

* 00 811 213 12 12

UNITED ARAB EMIRATES

* 800 017 0050

* Most telephone numbers are toll-free. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of toll free numbers.

** This is an International Freefone Number: '+' refers to '00' in most countries/regions or '001', '011' in other countries/regions. The number can be dialed from the following countries/regions using most carriers: Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Russia, South Africa, Spain, Sweden, Switzerland and the UK. Alternatively, call your country/region-specific number or +44 (0) 371 942 9121 (from UK, phone company's access charge; outside UK, international calling rates apply).

*** Two stage toll-free number

****Calls from mobiles will be higher. When dialled from outside UK, international calling rates apply. Alternatively outside UK, dial +44 (0) 371 226 1111. International calling rates apply.

† Telecommunications services for the hearing impaired available in these countries/regions: 1 800 238 5544 (TTY ONLY)

†† Telecommunications services for the hearing imparied available in these countries/regions: 1 888 442 5050 (TTY ONLY)