How do IHG Elite members access benefits such as late checkout, room upgrade, Welcome Amenity, breakfast, and lounge benefits?

Use the official Tier Benefits page to identify which benefits apply to your current tier. Then check the hotel and reservation details because brand, property, market, and availability can affect how a benefit is delivered.

Late checkout is subject to the applicable tier terms and hotel availability. Request it from your IHG One Rewards app or ask the hotel directly. Do not plan around a later departure time until the hotel confirms it for the stay.

An eligible upgrade depends on available inventory and the current benefit terms. The upgraded room category can vary. A suite, specific view, floor, or bed type should not be assumed unless it is explicitly confirmed.

Welcome amenities and breakfast eligibility depend on tier, brand, hotel, and current program terms. Diamond Elite members may select daily hot breakfast for two as a Welcome Amenity where applicable. Annual Lounge Membership and Confirmable Suite Upgrades are Milestone Rewards that eligible members may select after reaching the applicable milestone. They are not automatic benefits of every Elite tier.

• Confirm that your IHG One Rewards number and current tier appear on the reservation.

• Book through an eligible channel and review the rate details.

• Ask the hotel to confirm time-sensitive or availability-based benefits before relying on them.

• If an eligible benefit is not recognized, raise it with the hotel during the stay when possible and keep the final hotel bill. 

Review the official IHG One Rewards Tier Benefits page and Membership Terms and Conditions. For a hotel-specific benefit question, contact the hotel. For an unresolved account or eligibility issue, contact IHG Customer Care.