How do I earn IHG One Rewards points and Elite Qualifying Night credits on hotel stays?

Points may be earned on qualifying room rates and eligible hotel charges. Taxes, government fees, and other excluded charges may not earn points. Brand-specific earning rules can also differ, so review the current IHG One Rewards membership terms for the stay you are planning.

How to start earning:

• Add your IHG One Rewards number to the reservation before checkout.

• Book a qualifying rate through an eligible channel.

• Make sure the guest name and membership account information are accurate.

• Keep the confirmation and final hotel bill until the stay and points appear in Account Activity. 

Elite Qualifying Night credit is based on nights that qualify under the program terms. A stay can earn points without every charge or night being treated the same way, so check the rate details when elite qualification matters.

Bonus points from promotions, Elite status, or a credit card do not automatically mean additional Elite Qualifying Night credits. Points and qualifying nights are separate measures in the program.

Eligibility can vary based on how the stay was booked and paid. For company travel, group rates, travel portals, packages, or third-party bookings, check whether the rate is identified as qualifying before completing the reservation.

First, check Account Activity and the final hotel bill. If the stay is missing after the applicable posting period shown by IHG, submit the requested stay details through the current support path. Have the hotel name, stay dates, confirmation number, and hotel bill available.

Review Account Activity and the IHG One Rewards membership terms and conditions. If an eligible stay does not post, contact IHG Customer Care with the confirmation and hotel bill.