List of SDKs provided to IHG by non-affiliated entities
In some instances, we may have to adjust the SDKs integrated with IHG’s mobile applications and mini programs in order to comply with the evolving regulatory environment or the needs of our business. We will update the below list of SDKs from time to time. Please refer to the privacy policy of the SDK provider for the specific processing of personal information. The SDKs currently integrated within IHG mobile applications and mini programs are listed as follows:
SDKs on the IHG Mobile Application on iOS, Android, and HarmonyOS
Name of SDK application |
Name of SDK provider |
Purpose of Collection and Use/Scenario |
Personal Information Collected via SDK |
Sensitive Permission Requested |
Sharing Method |
Link to SDK Provider Privacy Policy and Contact Information |
WechatOpen SDK |
Tenpay Payment Technology Co. |
To invoke WeChat Pay feature.
|
WeChat Profile:
|
Nil |
Backend API transmission |
https://www.tenpay.com/v3/helpcenter/low/privacy.shtml Tenpay_dataprivacy@tencent.com
|
Cardinal Mobile SDK |
Visa Inc. |
To provide guests with a fraud prevention mechanism when providing card details for a booking. |
Guest’s Full Name Phone Number Physical address
GPS (Latitude and Longitude)
Device Information:
WIFI SSID SIM card operator MCC/MNC |
Location Read Phone State Bluetooth
|
Backend API transmission Form Data Transmission |
|
AppsFlyer Framework |
AppsFlyer Ltd. |
To record and monitor organic and non-organic installs Provides attribution and event reporting to enhance mobile app functionality.
To enable advanced marketing attribution with partners by verifying of the partner’s app is installed on the device, prior to deep linking to the partner’s app or prompting guests to install the partner’s app. |
Browser type Device Type and Model CPU System Language Memory OS Version Wi-Fi Status Time stamp and Zone Device motion parameters (Accelerometer and gyroscope) Sensor list SIM card operator Network operator IP Address User Agent IDFA (Identifier for Advertiser in iOS devices) Android ID (in Android Devices) Google Advertiser ID (in Android Devices) Member ID Campaign ID Reservation details IMEI Current Search parameters Events: Booking creation, Displaying Hotel details, Enrollments, Sign-in GAID Application package information |
Nil |
Backend API transmission |
|
Ensighten |
Ensighten Inc |
Tracks guest events such as pages opened, search terms, enrollments, offers presented to or selected by guests and bookings made to determine aggregate revenue generated during a given period. |
Membership ID Member Status Behavioral data such as destination searched, check in/out dates, App screen viewed, total revenue when a booking is completed, booking confirmation number, total Reward points. General Device Information Android ID (in Android Devices) |
Nil |
Backend API transmission |
|
Qualtrics |
Qualtrics LLC |
Provides a way for guests to provide feedback about our App, products and services. |
Guest’s Full Name Membership ID Membership Status Confirmation Number Hotel Rate Type Room Type Survey responses Operating System App Version Application list |
Push Notifications |
Backend API transmission Form Data Submission |
General: https://www.qualtrics.com/privacy-statement/ Surveys: https://www.qualtrics.com/support/survey-platform/getting-started/data-protection-privacy/ |
MarketingCloud SDK |
Salesforce.com, inc |
To deliver personalized messages to guests. |
First Name Last Name Member ID |
Push Notifications Location
|
Backend API transmission
|
https://help.salesforce.com/articleView?id=sf.data_protection_and_privacy.htm&type=5 |
GigyaSDK |
SAP America |
To provide functionality to authenticate guest login credentials. |
Guest’s profile:
General Device Information Android ID (in Android Devices) |
Face ID Touch ID
|
Backend API transmission Form Data Transmission
|
|
AlipaySDK (com.alipay.apmobilesecuritysdk) |
Alipay (China) Network Technology Co., Ltd. Alipay Singapore E-Commerce Private Limited |
To facilitate integration with Alipay for payment by users choosing to use Alipay. |
Guest’s Last Name Confirmation Number Information about the Device:
Application list Network Information |
Nil |
Backend API transmission |
https://render.alipay.com/p/f/agreementpages/alipayglobalprivacypolicy.html |
AppDynamics Agent |
AppDynamics LLC |
To monitor the performance and activities of the App as it runs. |
Member ID
Device Information:
Location Information:
Technical Information:
|
Location |
Backend API transmission |
|
BaiduMapKit |
Beijing Baidu Netcom Technology Co. ltd. |
To provide mapping services and precise geolocation for Guests physically located in Mainland China. |
Location Information
Device Information:
|
Location Storage |
Backend API transmission
|
|
FullStory |
FullStory, Inc. |
To reproduce user interactions on a website or web application by transforming logged user events into a reproduction of how users navigated the site or app. This is used to maintain and improve website or app performance. |
Location: Country /territory, City, State /province Device Information:
|
Nil |
Backend API transmission |
|
Onity TRFramework |
Carrier Global Corporation |
1. To complete the Onity Digital Key registration of a guest’s mobile device 2. To retrieve and hold Onity Digital Keys to be used by the IHG Mobile App |
Onity-derived Key Serial Number (denotes the mobile device), Unique Universal ID (created solely for interfacing the IHG Mobile App and the Onity TRFramework) |
Nil |
Backend API transmission |
Onity’s Privacy Policy falls under its parent company Carrier: |
ACPCore |
Adobe Inc. |
Mobile Core is required for all Adobe Experience Platform app implementations. Mobile Core contains a common set of functionality and frameworks, including Experience Cloud Identity services, data event hub, Rules Engine, reusable networking, and disk access routines. The following sections provide additional information about what is provided in the Mobile Core extension |
Membership ID Member Status Search data such as destination, check in/out dates, App screen viewed, total revenue when a booking is completed, booking confirmation number, total Reward points. General Device Information |
Nil |
Backend API transmission |
|
ACPTarget |
Adobe Inc. |
Adobe Target helps test, personalize, and optimize mobile app experiences based on user behavior and mobile context. Adobe Target is used to send customized content to users. This content may be simple messaging or special offers (like free nights or special rates). |
Membership ID Member Status Search data such as destination, check in/out dates, App screen viewed, total revenue when a booking is completed, booking confirmation number, total Reward points. General Device Information |
Nil |
Backend API transmission |
https://experienceleague.adobe.com/docs/analytics/technotes/privacy-overview.html?lang=en |
ACPAnalytics |
Adobe Inc. |
Provides analytics on app use. Tracks Membership Enrollment, Reservations Offers, Search, Gallery, Rates, and Details |
Membership ID Member Status Search data such as destination, check in/out dates, App screen viewed, total revenue when a booking is completed, booking confirmation number, total Reward points. General Device Information |
Nil |
Backend API transmission |
https://experienceleague.adobe.com/docs/analytics/technotes/privacy-overview.html?lang=en |
ACPAudience |
Adobe Inc. |
Adobe Audience Manager is an audience data management platform used to send customized content to users. This content may be simple messaging or special offers (like free nights or special rates). |
Membership ID Member Status Search data such as destination, check in/out dates, App screen viewed, total revenue when a booking is completed, booking confirmation number, total Reward points. General Device Information |
Nil |
Backend API transmission |
|
ACPUserProfile |
Adobe Inc. |
The Profile extension stores information about the user on the client and can be used to send personalized content such as messages or special offers.
|
Membership ID Member Status Search data such as destination, check in/out dates, App screen viewed, total revenue when a booking is completed, booking confirmation number, total Reward points. General Device Information |
Nil |
Backend API transmission |
https://www.adobe.com/privacy.html |
Medallia |
Medallia, Inc. |
Provide guests with opportunity to provide in-app feedback on IHG Products and Services
|
|
Nil |
Backend API transmission Form Data Transmission |
|
Akamai BMP |
Akamai Technologies, Inc. |
For optimizing user network access and preventing bot logins |
Android ID (in Android Devices) Gravity sensor Acceleration sensor Gyroscope sensor Application package information SIM card operator name WIFI connection information Application list MAC Address, BSSID |
Nil |
Local SDK collection |
https://www.akamai.com/legal/compliance/privacy-trust-center |
Forter |
Forter, Ltd. |
Credit card transaction security |
Android ID IP Address IMEI Network operator Scan WIFI result information WIFI-SSID, WIFI BSSID SIM card operator MCC/MNC SN Sensor List Application list Hardware serial number Location information |
Location |
Backend API transmission Local SDK collection |
https://www.forter.com/privacy-security-hub/
|
Glide |
BumpTech |
Library used to assist in image downloads |
Application list Scan WIFI result information |
Nil |
Local SDK collection |
|
OkHttp |
Square |
Facilitate network communication on Android |
IP address |
Nil |
Local SDK collection |
https://squareup.com/help/us/en/article/3796-privacy-and-security |
Braintree Paypal |
Paypal |
To facilitate payment |
WIFI SSID |
Nil |
Backend API transmission Form Data Transmission |
|
Sensors Data SDK |
Sensors Network Technology (Beijing) Ltd |
For analytics and event tracking. |
Device Identifiers (UUID) Network Information (Network Type, IP Address) Device Hardware Information (Device Model, Screen Resolution, Hardware Manufacturer, Product Name) Operating System Information (OS Name, OS Version, System Language) Application Information (Time Zone, App ID, App Name, App Version) Membership ID Enterprise ID Registration Information Login Type Order Details Behavioral information (Search History, Page View History) |
Nil |
Backend API transmission |
https://manual.sensorsdata.cn/sa/docs/tech_sdk_client_privacy_policy/v0300 |
LaunchDarkly |
Catamorphic, Co. dba LaunchDarkly |
To manage application functionality and provide update services |
Device and Application Information
Country/Region/City information and login status Membership ID and tier Program eligibility and participation status |
Nil |
Backend API transmission |
https://launchdarkly.com/policies/privacy/
|
Evergage |
Salesforce.com, inc. |
To support incomplete booking recovery and associate booking information with the App |
IDFV Device Language Device and App Country/Region App Language and Version Membership ID Reservation information and hotel search information |
Nil |
Backend API transmission |
https://www.salesforce.com/company/legal/privacy/#privacy-statement |
Chromium |
Google LLC |
Built-in Android system component used to load, render, and display web content within the App |
Acceleration sensor Gyroscope sensor Application package information |
Nil |
Backend API transmission Local SDK collection |
|
Xiaodun SDK (Device Fingerprinting) |
Zhejiang Xiaodun Future Technology Co., Ltd. |
Fraud risk assessment and transaction security |
Device Information: device manufacturer, brand, model, hardware version and specifications, security patch level, SDK-generated device identifiers Network Information: cellular IP addresses, Wi-Fi IP address, Wi-Fi SSID, Wi-Fi BSSID, and network proxy information Application Information: application package name, type, status, version, provider, installation and update information, application signatures/verification information, and application identifiers System Information: operating system type and version, build information, software API information, and system release information Language, time zone, country or region code, device startup time, uptime, and other runtime environment information Information regarding permissions granted Account information (membership ID/mobile number/email address/name), booking or order information, payment information, and time information on user activities
|
Nil |
Backend API transmission |
SDKs on the IHG Mini Programs
Name of SDK application |
Name of SDK provider |
Purpose of Collection and Use/Scenario |
Personal Information Collected via SDK |
Sensitive Permission Requested |
Sharing Method |
Link to SDK Provider Privacy Policy and Contact Information |
China CPS vendor SDK |
Shanghai Minrui Information Technology Co. |
To provide consumed booking reports as commission fee certification |
Order ID |
Nil |
Backend API transmission |
|
Baidu map |
Beijing Baidu Netcom Technology Co. ltd. |
To provide mapping services and precise geolocation for Guests physically located in Mainland China. |
Location Information
Mapping Services:
|
GPS |
Backend API transmission |
https://map.baidu.com/zt/client/privacy/index.html
|
Sensors Data Tracking |
Sensors Network Technology(Beijing) Ltd |
To provide User behavior tracking including events tracking from interface and social profile for WeChat Rewards Club MiniProgram, WeChat Corp MiniProgram, Alipay MiniProgram and IHG One Rewards Club WeChat Official Account |
User agent info (include user device/OS/browser information) User IP Address Member ID Member status Member points balance Corporate id Member reward points MP open ID Phone number Gender Country Province City Register time is_Corp is_RC Alipay UserID |
Nil |
Backend API transmission |
|
Geetest Captcha |
Wuhan Jiyi Internet Technology Co., Ltd. |
Geetest Captcha is a test to tell human and bots apart to preventing malicious attacks with login authentication. |
Device Information:
Device motion parameters:
|
Nil |
Backend API transmission |
|
Xiaodun SDK (Device Fingerprinting) |
Zhejiang Xiaodun Future Technology Co., Ltd. |
To support fraud risk assessment and transaction security |
Device Information: device brand, model, platform, operating system and version, browser type and version, screen dimensions, screen brightness, pixel ratio, font settings, device authentication and capability information, and device identification information (including Canvas-generated device characteristic values) Network type, language settings WeChat version, mini-program version Account information (membership ID/mobile number/email address/name), booking or order information, payment information, and time information on user activities
|
Nil |
Backend API transmission |
Effective Date: August 2026