Frequently Asked Questions
These “General Promotion Terms” shall govern all Offers under this Promotion.
*Subject to availability
To participate in the IHG One Rewards “Status Challenge” promotion (“Promotion”), an individual must be an IHG One Rewards member and must register for the Promotion under their member number. The Promotion registration period begins on May 18, 2022 and ends on July 31, 2022 (“Promotion Registration Period”). Once a member registers for the Promotion, the member will automatically be upgraded to IHG One Rewards Platinum Elite status and can start enjoying the associated benefits. This Promotion is not available to members who reside in Greater China nor will any hotel stays within the Greater China region be considered a Qualifying Stay for purposes of this Promotion.
A member’s upgrade to Platinum Elite status through this Promotion will remain in effect for the 120-day period immediately following their registration. A member, however, can keep their IHG One Rewards Platinum Elite status, or even elevate themselves to Diamond Elite status, through the end of December 2023 by having a certain number of qualifying night stays during their 120-day post-registration period (the “Stay Period”). Specifically, a member with five (5) qualifying nights during their Stay Period will keep their IHG One Rewards Platinum Elite status through the end of December 2023, and if the member stays an additional ten (10) qualifying nights (for a total of fifteen (15) qualifying nights) within their 120-day Stay Period, they will earn IHG One Rewards Diamond Elite status through the end of December 2023. Because this 120-day “Stay Period” follows a member’s registration for the Promotion, each member who registers will have their own Stay Period. By way of example, a member who registers on June 20, 2022 will have a 120-day Stay Period beginning on the date of registration (June 20, 2022) and ending on October 18 , 2022 to complete their five (5) qualifying nights and keep Platinum Elite status, or their ten (10) additional (15 in total) qualifying nights to achieve Diamond Elite status, through the end of December 2023. The standard requirements for achieving various levels of Elite status under the new IHG One Rewards program, which would apply once any Platinum Elite or Diamond Elite status awarded under this special Promotion expires, are included in the IHG One Rewards Membership Terms and Conditions, which can be found at here.
To be a qualifying night under this Promotion, the room night must be part of a Qualifying Stay. Only those qualifying nights falling within the member’s Stay Period are counted for purposes of the Promotion. Room nights prior to registration or outside of a member’s Stay Period are not included. A “Qualifying Stay” is a minimum one (1)-night stay booked under a Qualifying Rate, with total spend exceeding US $30 (or local currency equivalent) for each night. Bookings made through on-line travel agencies or other reservation sites such as booking.com or expedia.com are not eligible for this Promotion. For additional details on Qualifying Rates, please see the full IHG One Rewards Membership Terms and Conditions. If more than one member checks into the same room, only one member is eligible to count the room nights towards the Promotion (for those nights that qualify). If a member books more than one room on the same night, the member will only receive credit for qualifying nights for one room.
Registration for this Promotion may require the input of information relating to a member’s affiliation with other hotel loyalty programs. IHG reserves the right to verify any representations made as to participation and status in such programs.
This Promotion and IHG One Rewards membership are subject to the terms and conditions of the IHG® Rewards program and/or the IHG One Rewards program, as may be applicable given the ongoing transition from the IHG Rewards program to the IHG One Rewards program. The terms and conditions for these programs may be found at IHG One Rewards Membership Terms and Conditions or by visiting www.ihg.com/onerewards, and are subject to change at any time without notice. IHG expressly reserves the right to remove a member’s points, downgrade their status, or cancel their account if fraudulent use of the Promotion is detected, and any fraudulent activity relating to a member’s account, this Promotion, or restricted rate offerings is subject to the IHG One Rewards Membership Terms and Conditions (as applicable), including any of the identified actions that may be taken in response to such activity. To the extent permitted by applicable law, IHG reserves the right of final interpretation of the Promotion, as well as the right to cancel, terminate, suspend and/or modify the Promotion at any time. Members must make any promotional inquiries by 60 days from the end of the promotional period, which for this purpose is November 29, 2022.
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