Digital Check-in
Service is available at those participating IHG® branded hotels capable of supporting the Digital Check-in program. Participating hotels subject to change without notice. Hotel-specific policies apply to your upcoming stay, and by using the digital check-in process you are acknowledging and agreeing to all such policies such as but not limited to pet fees, parking fees, and early departure fees, as well as to any fines the hotel may charge for smoking in a non-smoking room. In addition to these terms, use of the digital check-in process through the IHG website or IHG® App is subject is subject to the IHG terms of use.

By using the digital check-in process you are also agreeing that the hotel may place an authorization hold on the credit or debit card you provided when you booked your reservation to cover any incidental expenses incurred during your stay in addition to the total room charges and taxes associated to your reservation. This authorization hold on your credit or debit card will be released at the discretion of your card provider or financial institution if not used during your stay.

If the card associated to your stay is linked to a bank or checking account, the authorization hold placed on your account will be equal to the total price of your room, including taxes, and estimated incidentals. These funds may not release for at least 72 hours or longer after checkout, subject to the discretion of your financial institution. To update the card associated to your stay, please contact the hotel directly before completing the digital check-in process.

You will receive confirmation of your digital check-in once the hotel has processed it and assigned you to a room.  Upon arrival at the hotel, please stop by the front desk to collect your room key.  If you are an IHG Rewards member with Elite status, your welcome amenity will be IHG Rewards points that will be automatically deposited to your account. If the hotel is unable to authorize the card provided prior to your arrival, your digital check-in request may not be completed in advance, and you will be asked to present a card for authorization upon arriving at the hotel.

Digital Checkout
Service is available at those participating IHG® branded hotels capable of supporting the Digital Checkout program. Participating hotels subject to change without notice. In addition to these terms, use of the digital checkout process through the IHG website or IHG® App is subject is subject to the IHG terms of use.

By using the digital checkout process you are agreeing that the hotel may charge the credit card associated to your reservation for charges, including any incidental expenses, incurred for your stay. After you check out it is possible that additional charges that you have incurred will be added to your final bill.