
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

88%
Recommend This Property
Overall Experience
4.2
88%
Recommend This Property
Excellent service.
ByNicole
November 18, 2020
Very comfortable stay. All staff we're very friendly and helpful. Thoroughly enjoyed our stay.
Convenient location, great for overnight...or longer.
ByViperdude
November 16, 2020
Very pleased with the hotel and staff.
Service was excellent.
Highly recommended ...if you've got the cash.
The fridge didn't work, but I was eating out so it didn't matter.
Brilliant
ByTracey
November 16, 2020
I stay in the ACT a lot and will not stay anywhere else.
The Crown has it all.
Great room
ByFord58
November 15, 2020
Booked a room overlooking the garden. The room was clean and a good size. Hotel is in a good location. Breakfast was excellent and managed well for covid. We will certainly come back as it was great value.
Hon
ByHolidayinnlongcustomer
November 14, 2020
Pleasant stay.
Clean, comfortable.
Food can be improved.
Outstanding customer service
ByKevB
November 14, 2020
Excellent stay.
Customer service the best I have experienced, particular thanks to the restaurant team.
Very nice hotel in great location
ByGillt09
November 14, 2020
We were very happy with this hotel. Staff were friendly and very polite. Buffet Breakfast was served due to Covid19 but it was an easy process. The hotel was clean and rooms were great. My pet hate are showers over the bath and unfortunately this is what our room had but my fault for not mentioning this when booking. The bed was big and very comfortable. Car parking was great. We got a really good deal so we’re very happy. Would stay again
Excellent service
ByWendy
November 13, 2020
My friend and I enjoyed our stay, we found the staff excellent and went out of their way to help us with any requests we had.! We only had breakfast as a meal there and found it to be a very good. I would recommend the Crowne to anyone
Excellent Hotel
ByAuschi
November 10, 2020
Great service, comfortable and very clean room, great location, good breakfast.
Clean and Friendly
ByGemsrem
November 07, 2020
My husband and I spent my birthday weekend at the Crown Plaza in Canberra.
It was spotlessly clean, friendly, helpful staff and conveniently located.
I was pleasantly surprised to have received a complimentary bottle of bubbles waiting for us on our second night.
Thank you Crown Plaza we will stay with you again sometime.
Business stay
ByMichael007
November 06, 2020
Excellent hotel with close to all amenities around Canberra CBD. Highly recommended. Small family atmosphere Casino next to the hotel for a short trip to try your luck as well.
Weekend break
ByCeltic67
November 05, 2020
Great welcome on arrival at reception, very friendly, efficient staff. Nice clean, comfortable room. The hotel location is great if you want dining out options. It didn't seem busy and lacked a little atmosphere, which I put down to the current travel restrictions. Overall, I'd recommend it for a stay in Canberra, we'll be back.