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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

4.1

based on 1880 reviews
75%
Recommend This Property

Ratings Breakdown

1880reviews

  • 5 Stars
    813
  • 4 Stars
    643
  • 3 Stars
    238
  • 2 Stars
    106
  • 1 Stars
    80

good location, medium sized room, casual service attitude

By

November 10, 2019

platinumelite

Location is unbeatable, walk to anywhere in the city center.
Room size is on the smaller side but decent.
Staff are pleasant, helpful but feels a bit casual in their attitude

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位置绝佳,服务一流,成都五星性价比第一!

By

November 08, 2019

酒店是成都知名的老牌五星级酒店,虽然开业很久了,但是保养得当,新装修的房间有奢华的感觉。地理位置特别好,步行到春熙路仅3分钟,去哪里都方便。但重点是服务态度非常好,每次入住完都要询问我住的怎么样。这种亲切让我有家的感觉。每次出差成都首选!

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Chengdu trip

By

November 07, 2019

Excellent experience. I had a late check in. The check in line is a little bit longer. There was no first come first serve line, and some Chinese guest was trying to cut in line for individual counter clerk. Other than this, everything else is smooth and enjoyable.

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地理位置好,人员专业

By

November 05, 2019

club

在成都,这个地理位置很方便,就在中心商圈春熙路、IFS。人员都很专业,帮我们换了大床房,也提前办理了入住。很安全,不会出现晚上有人塞小广告的情况。
不过设施的确老旧了一些。
床还是很舒服的。

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Nice Hotel at Chengdu

By

November 04, 2019

platinumelite

Great stay at Crowne Plaza City Center Chengdu. Hotel is slightly old but I like the nice classic look. Staffs are very friendly and helpful. Breakfast is great. Room is nice and big

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Great stay

By

October 24, 2019

Very happy with my stay at this hotel. Many thanks to Tina and Dori in the club lounge for the great service

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整体体验不错

By

October 12, 2019

整体符合皇冠的一贯标准,但是设施相对比较旧,插座位置不太合理。标间的床比较窄,但是床品很舒服。工作人员很热情周到,入住体验很愉快,地理位置非常方便,商务和家庭旅行推荐!

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Good location but need some renovations

By

October 08, 2019

platinumelite

The location is really good, right on the chunxi road. However hotel itself need some renovations, the noise from people closing door and kids running around and screaming in the hallway can easily be heard from the room. The breakfast quality is lower than other crown plazas.

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DOESNOT MATTER

By

October 07, 2019

lady of leaning department enter guest's room without noticing even if the room service is done which is unacceptable.

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OLD Hotel

By

October 02, 2019

Even though it's been renovated, it is still a very old hotel. As a spire elite member, they gave me a corner unit by the hotel cleaning supply room, dark, small and crowded room.

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A memorable stay

By

October 01, 2019

platinumelite

I stayed from 24 th to 29 th September 2019. The linens were neat and changed daily on time with bathroom amenities. The staff upgraded me with out asking. Fruit pater was topped up daily. The crown plaza club coffee shop on 21 st floor was simple but good and tasty. Being strictly Veg. guy I could find some stuff there. This is my 6 th visit to Chengdu in last three years and preferred to stay in Crowne plaza city center. And will stay in future too. A memorable stay...

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地段好

By

September 29, 2019

地段好 设施有点老 电源在床头没有 这是缺陷 其他没什么了

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