Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience
4.2
86%
Recommend This Property
地理位置稍微偏
Bypie太太
September 22, 2016
去outlets还算方便，周边美食不多，最好入住前自行携带部分应急食物或水，需开车出行，去景点还算方便，如果酒店是室内泳池就更好了，室外的太冷。
comfortable room good location
ByPoker Queen
September 21, 2016
Great room for the price. We play poker, and that is mainly why we chose this hotel. But the latest upgrades have made it a pleasure to stay here. Staff was very friendly and helpful. Check in a breeze.
An overall great experience
ByBizGuy54
September 21, 2016
After reading on-line reviews, I have some reservations. However, the experience at every level was excellent:
Rooms - clean
Restaurants - good variety and each have their best plates
Service groups - caring and helpful
Work out room - everything I used to work out
I did not use the casino.
I would stay here again.
Convenient
ByAsian road warrior
September 18, 2016
Our stay at Commerce Casino Crowne Plaza was selected for it's convenient location. We were surprised to see so many Asians in the customer base and also the Hotel and casino staff.
Our room was nicely furnished but we were disappointed that the room only offerred a shower and no bath tub. The room was a little noisy, we were on the third floor.
Because we are premium elite status, we were offered a continental breakfast in the executive lounge.
Great staff
ByJC64OS
September 14, 2016
Nice place, comfy beds, super staff. They upgraded me to the top floor and made me feel like a king as a platinum member!
A nice safe place in East Los Angeles
ByTraveler661
September 13, 2016
If you know that part of Los Angeles it can be sketchy. I had a company vehicle with sensitive equipment. The hotel staff and valet parking attendants were very helpful and secured me parking that greatly eased my mind while I stayed overnight.
I was afraid that having a casino in that area the hotel would be a little lower class than I prefer to stay in, but that was definitely not the case. And the 24 hour Starbucks in the lobby was a beautiful thing.
Pleasant stay
ByLovely78
September 10, 2016
My husband and I had a pleasant 2 night stay at this hotel. We were not expecting this hotel to be nice as it is. We were in for a surprise. We loved our stay! The valet was quick, the service was excellent, the interior is pretty, our room is clean, the bed is extremely comfortable, and the food is good. I highly recommend this hotel if you happen to be in the area. It's also located near downtown.
Always great service
ByMarkl321
September 06, 2016
I have stayed at this hotel many times in the last seven years. The staff is always friendly and they remember you when you come back.
Points
ByBants77
September 05, 2016
Didn't receive my points so I don't think that was right
We stayed So we should get my points
Overall Great
ByCC1973
September 02, 2016
Great fun, Casino and nice sleep which was much needed after losing $59 in the casino LOL
A great place to stay
ByAussieA12
September 02, 2016
This hotel was chosen as it was close to a sporting event we were attending, it was using reward points from a previous stay, so probably was a little outside of my normal price range to accommodation, but that said, it was perfect for this point in our holiday - a little bit of luxury after two weeks of travelling around the country.
The spa was brilliant, the pool was fun and easily accessible.
Staff were great and the restaurant was great - try the deep fried green beans!!
The room was lovely and bathroom large. bed was super comfy and the aromatherapy kit was a beautiful touch :)
The only negative comment I would say was the air conditioning was quite hard to redirect and blew onto our heads as we were sleeping - there was no way to redirect the vent away from our heads, other than to close it which was not ideal.
Excellent hotel
By
August 31, 2016
Excellent hotel and Casino. We stayed there for two nights as part of a wedding party. Courteous staff and good ambience. Overall we were very satisfied.