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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 627 reviews
85%
Recommend This Property

Ratings Breakdown

627reviews

  • 5 Stars
    361
  • 4 Stars
    141
  • 3 Stars
    62
  • 2 Stars
    30
  • 1 Stars
    33

Good for business stay.

By

October 16, 2017

My room was clean and comfortable...not many amenities, but the staff was very customer service oriented and attentive.

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Excellent stay in Commerce CA

By

October 16, 2017

Everything about this hotel/casino was excellent. The comfortable bed and great service were especially notable.

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Commerce Area Gem

By

October 15, 2017

Needed to have a business appointment in the Commerce area of CA and stayed st the Crowne Plaza. While not in the downtown area, this gem served up the big city high quality, superior service and style in an excellent comfortable way. Besides being a casino based concept, the rooms were newly updated, the entry bright and welcoming and the staff a delight. Plus the breakfast at the Bistro was a very, very nice way to start my day. Thanks.

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Most amazing experince

By

October 12, 2017

club

The staff is super friendly. Very nice hotel. Rooms are spacious and comfortable. Bathrooms are clean and fresh. Overall 10/10 hotel in every aspect!

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Horrible Stay

By

October 12, 2017

Awful service, awful staff, and just plain awful! Never will I ever stay here again.

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The most comfortable beds

By

October 11, 2017

Love everything about this hotel especially the beds and the smoking rooms

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Nice stay at this Crowne Plaza

By

October 10, 2017

After reading reviews about the outside traffic noise, I was very skeptical about staying here but hotels in the surrounding areas were fully booked so we ended up here, I was impressed by the overall look of the hotel, the front desk staff was very friendly and accommodating.
Breakfast is better than Holiday Inn Express which I like a lot.
The noise from the traffic didn't bother me too much because I slept like a baby.

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Ricardo is great

By

October 09, 2017

Great place to stay. Wish they had an indoor pool and hot tub for the winter months.

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Nice hotel

By

October 09, 2017

If u want to have fun time while traveling, try this hotel and wish u very good luck, quite s lot pple playing games in the casino, service of hotel is very thoughtful and nice, perfect choice when u want to travel Los angles

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客房服务超快

By

October 09, 2017

platinumelite

应为开了4小时车到达酒店又饿又累,点了3个餐送到客房间,20分钟就送达而且分量超大又美味!床也是超级大超级舒服,很快就进入梦乡睡得非常好。我和我的爱人都对这次入住赶到非常满意。

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Great stay

By

October 06, 2017

club

Very few hotels have smoking rooms, this happens to be one and it's a really nice hotel

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位置方便,硬件还行,服务不好,水质太差

By

October 01, 2017

洗手池的水非常浑浊,就像豆浆一样,而淋浴的水就好很多,向前台提出,让我们放10分钟就不浑浊了,可是连续放了一个小时都没有改变,第二天又向前台提出,他们又说是这样的,没给我解决问题,而且服务很差

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