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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.5

based on 695 reviews
88%
Recommend This Property

Ratings Breakdown

695reviews

  • 5 Stars
    469
  • 4 Stars
    160
  • 3 Stars
    43
  • 2 Stars
    12
  • 1 Stars
    11

Excellent Hotel and comfort stay

By

December 07, 2019

Highly recommended hotel.. some time better then Marriot chain hote

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前台

By

October 14, 2019

platinumelite

前台态度冷淡
会员没有识别
停车场第二天的劵也无法识别 需要重新扫描

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值回票价

By

October 04, 2019

platinumelite

服务一流,态度和善,房间值回票价。强烈推荐皇冠酒店。早餐也不错

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good

By

September 20, 2019

club

good value, good location, good service, good gym,

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check out experience

By

September 13, 2019

platinumelite

very low efficiency , and bad manner

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床铺舒适

By

September 10, 2019

Good mattress, peaceful environment.

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性價比高,舒適的房間,親切的服務

By

September 08, 2019

platinumelite

很好的酒店,服務人員很友善,房間很好,很舒適,每天 晚上8點到9點大堂吧有鋼琴或琵琶演奏,很值得去坐一下,旁邊就是江邊公園跟融僑中心,散步跟吃飯都很方便,健身房跟泳池面江,視野特別好。今年是第三次入住了,先前提的意見也得到很好的解決,感到很滿意,下次來福州還住這裡。

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Worst Crowne I've stayed.

By

August 23, 2019

This was a really bad experience from beginning to the end, as 3 months passed, I don't want to say anything more because this Hotel has a serious problem as poor management. Hardware is new and great, but service is awful just like Fuzhou is always a small place that don't expect too much and don't compare it to other 5 star Hotels in big cities.

This is my personal opinion based on the experience of my stay.

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整体体验感受

By

August 06, 2019

platinumelite

这是第二次入住,第一次的体验很不错,应该是刚刚开业的原因。这次第二次入住,从入住到退房,没有感受到5星级酒店的服务,更别说白金会员的服务,服务态度令人印象很差,没有愉快的入住感受!

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床铺舒适 设施有缺陷

By

July 20, 2019

platinumelite

卫生间门关不上 装修时就有问题
两间入住都有水果 点赞

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舒服環境,服務好

By

July 15, 2019

這間洒店位置好,設施配備足,提供優質服務。如果房間網絡可以提升就更好了,出差在房間用不了視像通話。

其餘各方面都很好,早餐很豐富喔。

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A great stay (like many times before)....

By

June 27, 2019

club

I had stayed at this Crowne Plaza for ~ 6-8 times ... it's actually the only hotel of choice when I am on business in FuZhou. It's a great hotel, and our corporate rate makes it even more impressive!

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