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Business Center
Spa
Guest Services
Gym
Gym
Guest Services
Guest Services
Recreational Facility
Recreational Facility
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Crowne Plaza Toluca-Lancaster

Amenities

Hotel features

Daily housekeeping
Daily housekeeping
Fitness center
Fitness center
On-site parking
On-site parking
1 On-site restaurant
1 On-site restaurant
Spa
Spa
Smoke-free hotel
Smoke-free hotel
Wi-fi
Wi-fi
Daily housekeeping
Daily housekeeping
Fitness center
Fitness center
On-site parking
On-site parking
1 On-site restaurant
1 On-site restaurant
Spa
Spa
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At this hotel

Hotel information

  • Front desk: 52-722-2754475

  • Reservations: 52-722-2754475

  • Email: frontdesk@cptoluca.com

  • Check-in: 3:00 PM

  • Check-out: 12:00 PM

  • Late check out available​

  • Minimum check-in age: 18

  • Total floors: 4

  • Total rooms: 113

  • Accessible rooms:  1

  • Languages spoken: English, French, Italian
  • Credit cards accepted: American Express, Diners Club, Discover, JCB, MasterCard, Visa
Accessibility

  • Restaurant seating

  • All entrances/doorways

  • Vanity

  • Public stalls

  • Registration desk

  • Wheelchair available

  • Public restrooms

  • Public facilites

  • Elevator access to all levels

  • Elevators are ADA compliant

  • Accessible room details
For your convenience
  • Complimentary coffee in lobby

  • Connecting rooms available

  • Restaurant delivery service available

  • Room service

Kids activities and services

  • Children's activities offsite

  • Hours of operation: 12:00 AM - 12:00 PM

  • Elliptical machines
    Free weights
    Rower
    Stair stepper
    Stationary bicycle
    Treadmill

  • Offsite aerobics instructor

  • Onsite sports trainer

  • Golf San Carlos
    Located off-site
    Driving range off-site
    Putting green off-site

    9 holes golf court


Parking

  • Complimentary daily self parking

  • Controlled access to parking

  • Valet parking 

Airport shuttle
  • TOLUCA INTERNATIONAL AIRPORT ADOLFO LOPEZ MATEOS (TLC)
    Shuttle not available
    BENITO JUAREZ INTERNATIONAL MEXICO CITY AIRPORT (MEX)
    Shuttle not available
Accessible parking

  • Flat terrain between parking and entrance

  • Curb cuts and street parking wheelchair accessible

  • Number of wheelchair accessible parking spaces: 2

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Ramp access to property

  • Ramp access to hotel bar lounge

  • Ramp access to hotel restaurant

  • Parking drop off point adjacent to entrance

Business services

  • 24 hour business center

  • Fax services

  • Printing services

  • Shipping services

Housekeeping and laundry​

  • Daily housekeeping

  • Weekly housekeeping

  • Dry cleaning pickup or laundry valet

  • Onsite self service laundry

  • Same day dry cleaning

Concierge services​
Other services​​​

  • Doctor on call

  • Executive VIP services

  • Foreign currency exchange

  • Interpretation translation

  • Messenger service

  • Storage space available

  • Wake up calls

Reina Spa

  • Phone number: 52-722-2754475

  • Hours of operation: 10:00 AM - 5:00 PM