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Crowne Plaza Hotels & Resorts
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Crowne Plaza Toluca-Lancaster

Amenities & Services

Hotel Information     Hotel Features     Business Services    Hotel Accessibility

Hotel Information

Hotel Information

Check-In | Check-Out

  • Check in time: 3PM
  • Check out time: 12PM
  • Minimum check in age: 18
  • Late Check Out Available
  • Early Check-In Available
  • Express Check-In Available

Pet Policy

  • Pets are not allowed
  • Guide dogs/service animals are allowed
  • Pet amenities available
  • Pet walking area available

Parking & Transportation

  • Car Parking Available
  • Complimentary Daily Self-Parking is available
  • Valet Parking is available
  • 50 parking spaces in garage and 50 outdoor parking spaces.
View Parking & Transportation Details

Languages Spoken By Staff

  • English
  • French
  • Italian

Credits Card Accepted

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Hotel Features

Hotel Features

On-Site Pool

On-Site Fitness Center

Hours: 12:00 AM - 12:00 PM

By official disposition, the gym is closed. Universal GYM, treadmill, weights, bicycles.

  • Elliptical Machines
  • Free Weights
  • Rower
  • Stair Stepper
  • Stationary Bicycle
  • Treadmill

    • Dining

    We’re ready to refuel when and where you are. Enjoy a variety of food and drink options throughout the day, from fine dining to lighter meals at our full-service, on-site restaurant and lounge. Work or relax at your leisure with convenient in-room dining.

    Explore Dining Options

    On-Site Spa

    Located on the 4th floor of the Hotel. The service operates by appointment only, on tel 5576973899 We offer massages, facial treatments, relax treatments, body treatments and much more.

    Amenities: 

  • Masseuse
  • Sauna
  • Steam Bathing

    • Treatments:

  • Beauty Treatments
  • Body Scrub
  • Body Wrap
  • Facials
  • Foot Bath
  • Foot Reflexology
  • Manicures and Pedicures
  • Neck Reflexology
  • Paraffin Hand Treatment
  • Therapy Baths
  • Waxing

    • Meetings & Events

    • 4 meeting rooms 
    • Total area of meeting space: 3230 sq ft
    View Meetings & Events Details

    Business Services

    Business Services

    Business Center

    • On-Site Business Center
    • Business Center is open 24 hours a day
    • Technical Concierge available

    Equipment

    • Copying
    • Printer
    • Scanner

    Hotel Accessibility

    Hotel Accessibility

    Accessible Guest Room Accommodations

    • Wheelchair Accessible Rooms Available
    • Accessible Door Locks
    • Guest Room Furniture Can Be Rearranged
    • Tub with Grab Bars
    • Handheld Shower with Hose
    • Handrails
    • Roll-in Showers
    • Safety Bar in Shower
    • Accessible Bathroom Controls

    Accessible Parking Details

    • Wheelchair Accessible Parking Spaces: 2
    • Ramp Access to Property
    • Ramp Access to Hotel Bar/Lounge
    • Ramp Access to Hotel Restaurant
    • Parking Drop Off Point is adjacent to entrance

    Wheelchair Accessibility

    Accessible Hotel Features

    • The following public areas are accessible:
      -All Entrances/Doorways
      -Public Toilets
    • Lift Access to All Floors
    • Lifts Are ADA Compliant
    • Lift near Accessible Rooms

    Hearing Accessibility

    • Close-captioned TV
    • Telephone with Amplifier or TDD
    • Visual Alarms or Alerts
      -Guest Rooms
      -Hallways
      -Public Areas
    • Knock Lights
    • TV Amplifier
    • Staff Proficient in Sign Language

    Vision Accessibility