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Crowne Plaza Newcastle - Stephenson Quarter

Amenities & Services

Hotel Features

On-Site Pool

Indoor pool hours: 7:00 AM - 9:00 PM

On-Site Fitness Center

Hours: 12:01 AM - 11:59 PM

Mineral House offers a range of cardio and resistance equipment, free weights, a 10m pool with steam room and spa bath plus 3 treatment rooms. Swimming Pool closes for classes Tue 0830 - 1030 Thur 1900 - 2000. Children’s Times : 0800 – 1000 &1600 – 1800.

  • Free Weights
  • Stair Stepper
  • Stationary Bicycle
  • Treadmill
  • On-Site Spa

    Relax, unwind and rejuvenate in Mineral House with its black tiled pool, spa, steam room and gym or treat yourself to a massage or beauty ritual.


  • Masseuse
  • Steam Bathing
  • Treatments:

  • Beauty Treatments
  • Body Scrub
  • Body Wrap
  • Facials
  • Manicures and Pedicures
  • Waxing
  • Meetings & Events

    • 9 meeting rooms 
    • Largest room capacity: 450
    • Total area of meeting space: 2674 sq ft

    Business Services

    Business Center

    • On-Site Business Center
    • Business Center is open 24 hours a day
    • Business Services are available
    • Our Business Centre is available on the Mezzanine Level with complimentary access availble 24/7. PC has access to the internet, scanning and printing.


    • Copying
    • Office supplies available
    • Printer
    • Scanner

    Hotel Information

    Check-In | Check-Out

    • Check in time: 3PM
    • Check out time: 11AM
    • Minimum check in age: 18
    • Late Check Out Available
    • Early Check-In Available

    Pet Policy

    • Pets are not allowed
    • Guide dogs/service animals are allowed
    • We welcome Guide Dogs and request that you contact the Hotel prior to arrival.

    Parking & Transportation

    • Complimentary Daily Self-Parking is not available
    • Self-Parking Fee: 12 GBP
    • Valet Parking is not available
    • There is a local car park located on Forth Banks, 24hr rate is £12. Our hotel can be accessed from Level 10

    Languages Spoken By Staff

    • Chinese
    • English
    • French
    • Russian
    • Lithuanian

    Credits Card Accepted

  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • IHG® Business Edge Pay (UK only)
  • Hotel Accessibility

    Accessible Guest Room Accommodations

    • Wheelchair Accessible Rooms Available
    • Guest Room Furniture Can Be Rearranged
    • Emergency Cord/Button in Bathroom
    • Emergency Cord/Button in Bedroom
    • Grab Bars and Tall Toilets Available
    • Adequate Clear Turning Space in Bathrooms
    • Handheld Shower with Hose
    • Handrails
    • Safety Bar in Shower
    • Accessible Bathroom Controls

    Accessible Parking Details

    • Ramp Access to Property
    • Ramp Access to Hotel Bar/Lounge
    • Ramp Access to Hotel Restaurant
    • Parking Drop Off Point is adjacent to entrance

    Wheelchair Accessibility

    • Accessible via the front entrance, on all floors via the lift. Access to rooms, Hawthorns restaurant, The Gin Bar, Mineral House Spa and all meeting rooms.

    Accessible Hotel Features

    • The following public areas are accessible:
      -Public Toilets
    • Lift Access to All Floors
    • Lift near Accessible Rooms

    Hearing Accessibility

    • Visual Alarms or Alerts
      -Guest Rooms
      -Public Areas
    • Hearing-impaired Services
    • Vibrating Pillows Available

    Vision Accessibility

    • Audible Alarms in Hallways