Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.5

based on 488 reviews
89%
Recommend This Property

Ratings Breakdown

488reviews

  • 5 Stars
    325
  • 4 Stars
    126
  • 3 Stars
    21
  • 2 Stars
    6
  • 1 Stars
    10

服务到位,环境优雅

By

March 27, 2017

club

房间大气整洁,前台服务可,特别是结账安排(和早餐时间同时结账)。遗留物品邮寄快捷,包装安全(在入住期间曾有一个键盘遗留客房)。

Read More
Read Less

服务一流

By

March 23, 2017

platinumelite

前台服务非常热情,也非常耐心。预订部的工作人员也非常敬业。酒店的格局让人有宾至如归的感觉。值得推荐的酒店。

Read More
Read Less

性价比高

By

March 23, 2017

酒店维护的不错,高楼层面湖的环境好,行政酒廊服务不错,风景也不错,早餐丰富,还会一直入住,对于贵宾会员能很好识别和帮助

Read More
Read Less

服务不错,地理位置优越

By

March 21, 2017

环境好,地理位子不错,就是设施稍微旧了点,因为呆在酒店时间不多,还未体验其它设施,以后有机会会去体验,总体感觉比较满意

Read More
Read Less

服务一流

By

March 21, 2017

club

酒店设施很新,服务很贴心,
酒店设施很新,服务很贴心酒店设施很新,服务很贴心酒店设施很新,服务很贴心酒店设施很新,服务很贴心酒店设施很新,服务很贴心

Read More
Read Less

优秀的酒店

By

March 20, 2017

这是一个很好的五星酒店,不论是在景观设计上,还是是在房间的布置上都很优秀,空间比较大也很舒服,特别是窗前远望的景色,富有江南将有的水乡风情。酒店的服务人员虽然年纪,但是服务态度和及时性是很出色的,说明酒店的管理是优秀的。

Read More
Read Less

大堂接待有礼

By

March 19, 2017

态度好,正面处理,有要求有回复,需要帮助,主动帮助。登记及退房speed很好,相对其他地区的皇冠假日比较有礼,了解服务行业的重要,懂得尊重优越会员的酒店,就是懂得尊重自己公司,自己的品牌。

Read More
Read Less

环境很好

By

March 19, 2017

club

酒店设施和服务很好,酒店周围环境很好,交通便利,入住放心,早餐丰富。如果可以的话房间内能提供一下手机充电器。

Read More
Read Less

服务很好,房间设施很好

By

March 18, 2017

一开始入住时候前台很热心,能主动辨认会员身份,服务员和礼宾部服务周到,办理离店的时候前台能快速结账,发票底单样样清楚没有出错,整体还是不错的,早餐自助的面条可以更好些,缺少浇头。

Read More
Read Less

trovandosi a Shaoxing

By

March 17, 2017

Bella struttura nel palazzo più alto della regione intera. Camere ampie e pulite, servizio buono e nessun problema. Ristorante di livello e servizio in camera ottimo.
Trovandosi nel centro finanziario/commerciale della nuova Shaoxing, è molto conveniente. Inoltre, la vista dalle camere è....rilassante. Consigliato.

Read More
Read Less

床铺有点小,其他一切一流

By

March 14, 2017

club

我是去绍兴度假的,本人出行对住宿要求很大,一般出行都会选择当地五星最好的我酒店。这次入住也是非常好的,唯一一点就是床有点小,男的睡翻身就有点不舒服,其他都很好

Read More
Read Less

部屋の広さと機能性

By

March 13, 2017

platinumelite

ベッドスペースとリビングスペースが、テレビでセパレートされていて使いかってが良かった。バスルームも、シャワールームがあり良かった。

Read More
Read Less