We had to interrupt our river cruise due to a sudden illness.
We were docked in Heidelberg at the time. Initially, we stayed at a different, more upscale hotel. Couldn't handle that EVERYTHING was
in German with no English translation. Also, only English TV channel was BBC.
We moved to the Crown Plaza. It was perfect.
The best part was the staff. We had a myriad of problems in trying to handle the hospital, pharmacies, travel insurance documents and all the translation and complicated explanations needed. The staff was superb in helping with all these challenges. [Less]