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Hotel Reviews
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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 1235 reviews
92%
Recommend This Property

Ratings Breakdown

1235reviews

  • 5 Stars
    856
  • 4 Stars
    253
  • 3 Stars
    62
  • 2 Stars
    42
  • 1 Stars
    22

A/C technician that never arrived

By

May 22, 2019

I was giving a room that had no A/C working. When I called the front desk (12:00) to have some come check it out they said “someone will be right up” one hour later no had come up. When I called again it was 1:45 in the morning and still nothing due to the late time and privacy I had no option but to ask to please speak to a manager in the morning. During breakfast I had the pleasure to be inform by s staff member that during the night there’s only 2 staff members discarding the false information giving to me that a “technician will be right up”. He also stated that in the morning there are no managers and that I was “out of luck”. I had a horrible experience st this hotel and will not recommend.

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