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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
77%
推荐此酒店

整体体验

3.9

基于 943 评论
77%
推荐此酒店

Ratings Breakdown

943评论

  • 5 星级
    389
  • 4 星级
    267
  • 3 星级
    146
  • 2 星级
    81
  • 1 星级
    60

overall good experience

By

2020 四月 03

club

MY Wife and I were pleased with our stay and eill defineately use The Holiday Inn in future.

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Helpful staff

By

2020 三月 22

The staff were more than helpful in any problem I had. No problem big or small

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Front-desk poor and fraudulent service.

By

2020 三月 18

platinumelite

Fraudulent and unauthorised charges made to credit card by front desk staff. No response when raised, no invoice available at front desk, not a location I will use again.

RECOMMENDATION : DO NOT USE THIS HOTEL.

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Poor reception

By

2020 三月 17

Poor attitude and unhelpful receptionist. Drinks far to expensive and bar staff took ages to attend the bar and several occasions

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Super friendly staff

By

2020 三月 16

club

Stayed at the property for 7 nights so got to meet and know the full team. All of them we're super friendly and went completely out of their way to make our stay as comfortable as possible. The hotel was under staffed over the weekend so those team members on duty were working their socks off and did a brilliant job considering the situation. Room was nothing special (we had the exec room) but bed and pillows were comfortable.

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A pleasant stay

By

2020 三月 16

club

Helpful and friendly staff. Excellent room/beds. Sadly, let down by a poor breakfast.

This survey takes too long to fill out!!!

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Broken bed rude reception staff

By

2020 三月 10

Terrible stay second time within 2years won’t return now just feel like they all about the money sod the guest

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Best night sleep

By

2020 三月 10

Great sleep for a single night stopover. Really comfortable bed and pillows, large comfy room

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Great stay at Leamington

By

2020 三月 04

club

Lovely clean, modern hotel. Great staff. Really good value for money.

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Dog friendly hotel

By

2020 二月 27

The hotel apart from being under staffed is fine generally - and no issues at all with taking our dog. Enough space in room for her, and small outside area to walk her. No issues with dog at checkin.

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An okay experience

By

2020 二月 26

First time here. Not too easy to find but quiet area and extensive parking with good lighting/cameras.
First impressions not too strong - no sense of comfort when you walk in - more than a little sterile - having said that I suspect this used as a dormitory stop pure and simple for business people and as such it works.

The room allocated to me I rejected at once. The windows did not seal properly and as there was a high wind there was a screaming noise from it. Sleep would have been impossible particularly as the room looked over a busy road. I immediately asked for a change and this was handled well by reception who moved me to a room without this fault. However I just wonder who inherited the room as there was no real interest in the fault which I would suggest had been present for some time and would probably not be remedied. Good luck in sleeping to anyone who had the room that night.

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Leamington Spa

By

2020 二月 24

platinumelite

Very good Holiday Inn, pretty much everything you come to expect from one, excellent dog facilities.

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