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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
82%
推荐此酒店

整体体验

4.1

基于 1738 评论
82%
推荐此酒店

Ratings Breakdown

1738评论

  • 5 星级
    965
  • 4 星级
    381
  • 3 星级
    150
  • 2 星级
    114
  • 1 星级
    128

Satisfied

By

7月 14, 2021

club

I really enjoyed my stay and will definitely stay there again.

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Needs improvement in all areas!

By

7月 14, 2021

club

Room had broken door knob to the connecting room. In the morning I found a hole where the door knob was dangling and someone can peep through.
There was loud banging of doors and sounds in space in front of the lift , during the late hours of the night.

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This faculty is a poor example of an IHG property’s

By

7月 14, 2021

club

Without any hesitation I would not recommend this hotel to anyone. We have used Holiday Inns for over 49 years and this faculty was the worst property we ever stayed.

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Horrible hotel

By

7月 13, 2021

club

I provided my feedback in the prior fields. Our room was gross- moldy and musty. All the doorknobs were broken. The toilet didn’t flush consistently. There is mold on the ceiling. The noise from the restaurant / bar could be heard on the fourth floor. The walls were shaking so hard at 1am that items flew off the end table.

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Comfortable Bed

By

7月 13, 2021

platinumelite

The Bed was comfortable. However, once I checked-in and accessed my room; the remote control was missing, the refrigerator was broken and was in need of towels.
Ms. Grace, was the front desk attendant who personally ensured that everything was replaced and I was comfortable.
I would also like to shout-out Ms. Brianna. Both of these ladies were very professional and accommodating.
Note - Maybe each of them can assist Mr. Bryon with his rudeness and show him how to treat guest.
Thank you ladies for making the stay bearable.
Be aware that the walls are thin and the noise level can interrupt late night/early morning sleep

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Not good

By

7月 13, 2021

Not clean and need lots of updates especially for Oak Brook area

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HSR

By

7月 13, 2021

Don’t stay here. It was a very disappointing experience. This hotel should be shut down until a complete upgrade is done. It was filthy in all respects. The morning staff was helpful but the night staff was just not onboard

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Unclean and bad parking

By

7月 12, 2021

club

The bathroom was disgusting there was black mold on the ceiling, what looked to be blood on the toilet paper holder, and brown what I assumed to be dried poop on the side of the tub by the toilet. The room had a weird smell like it was trying to cover up smoke, the black out curtains had holes in them and the plastic cups that were supposed to be sealed in plastic bags all the bags were opened so we didn’t use the cups. Then the parking lot was horrible we got back from dinner at 9:30pm but it was completely full from what we found out when we talked to the front desk was patrons going to bar Louie so we ended up having to park in a completely different parking lot in front of a restaurant

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disappointed

By

7月 11, 2021

I understand hotels are experiencing help issues, but this hotel was rated 3 to 4 depending on the site. The room was wet, you could slide on the carpet. The bed skirts were missing allowing us to notice the large toenail clippings on the floor. Hair was stuck to multiple surfaces. We were given a different room. As we had a late arrival and we were there for a medical appt we stayed but if I had to stay there more than one night we would have left. OH...and in the morning the shower I so badly wanted, was cold.

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FILTHY

By

7月 07, 2021

This hotel needs to be condemned. It needs major cleaning, upgrades and security. Broken tile floors throughout, elevator was deplorable, mold in the rooms, trash everywhere, filthy carpets, clientele was shady and doing drugs.

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Mr

By

7月 07, 2021

club

Awesome visit nice environment with nice views Also quiet environment with good customer service

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Bathroom

By

7月 06, 2021

club

My only problem was with the bathrooms and also the overall appearance of the hallways ( there was a bucket in the middle of hallway for the dripping water from the ceiling).

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