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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 958 reviews
86%
Recommend This Property

Ratings Breakdown

958reviews

  • 5 Stars
    588
  • 4 Stars
    187
  • 3 Stars
    77
  • 2 Stars
    62
  • 1 Stars
    44

Bed bracket protruded covered by bed skirt.

By

06 August 2016

My daughter hits her ankle on the protruded sharp bracket bed that covered with bed skirt. Her ankle was bruised. No apology was mentioned and said by the manager when we reported the incident and nobody literally no one came to offer an apology by their mistakes.
The bed was not set properly.
This property was old, smelly and dirty.
The hallway smelled like trash, the carpet was damp and dirty, the air conditioning smelled like urine.
The shower water either very hot or cold.
It cannot adjust to the right temperature.
Our stay was very unpleasant and very regretted to chose this premises.

Posted byHotelStaff
09 August 2016
Hello Exaust1234, Thank you for taking the time to comment on our hotel. I am very sorry to hear that you did not enjoy your stay with us. If you would like to further discuss your stay you can reach me at cwilliams@clearwaterbeachhi.com.
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Perfect for a Short Trip to Clearwater Beach with Kids

By

02 August 2016

My family and I spent two nights in Clearwater Beach to visit the Clearwater Marine Aquarium. We spent the next two nights in Orlando. The hotel is older, but the rooms (Kids Suite with bunk beds) were clean and it was in a great location, just a short two-block walk to the beach. The pool was great although it wasn't a zero-entry pool and started at about 4 1/2 feet. This initially made it challenging for my 10, 8, and 5 year old. However, it forced them to push themselves more with their swimming skills. The staff was excellent and very attentive to our needs. The restaurant, Jimmy's, had an excellent waitstaff, decent food and kids ate free which was a plus. I only have two complaints: 1) smoking is allowed at the pool bar and outside patio at Jimmy's and 2) a large hotel has been erected literally 10 feet next to the Holiday Inn, blocking the sunset view from the pool area. The clerk in the gift shop said that the new structure was owned by the same owner as the Holiday Inn though. Overall, very enjoyable stay and would go back again.

Posted byHotelStaff
06 August 2016
Hello Acey Wacey, Thank you for taking the time to comment on our hotel. We are glad that you and your family had a wonderful stay with us. We hope to have you back soon.
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44 yr old daughter's stay

By

29 July 2016

Our daughter is a 44 year old single mom of 4 who works so hard to keep everything together financially. This was her first vacation in 5 years. She loved the hotel and the entire experience at your hotel. We stayed here in 1985 for a summer when our children were very young. It was great to see the hotel in such good condition making it a fun experience for my daughter to relive an experience from when she was only 13 years old.

At our age we try to watch our money with 5 adult children and 17 grandchildren. We were definitely budget conscious on our choice of hotels seeing the new hotels with rates double yours. Staying at the beach-gone all day then went to sleep when getting back so very hard to justify high prices. My daughter was totally happy, safe and comfortable and we were pleased to have her stay with you and happy to visit and play.
Thanks
Ron

Posted byHotelStaff
30 July 2016
Hello rjss, Thank you for taking the time to comment on our hotel. We are so happy to hear that your daughter had such a wonderful stay with us. Hopefully she can make another trip down here soon.
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Good location and great staff

By

28 July 2016

The overall experience was fine, a nice day after 3 days of Orlando, gave us some time to relax and let the muscles rest for a bit at the Beach a block away, the pool and the bar on the property.

Service was great, the staff was very nice and been a platinum I got comped with a room with ocean views in a corner of the building and a balcony.

Construction was happening next door and parking was reduce forcing us to pay for valet and some noise during pool hours. Seems like it will be part of the property.

The rooms though nice finishing are probably ready for a renovation. Price was a little steep for a Holiday Inn as is was about what I spent in Singapore Holiday Inn but location comped for it even though not beach front.

I will come back to check in a year.

Posted byHotelStaff
30 July 2016
Hello A Double A, Thank you for taking the time to comment on our hotel. We are glad you had a nice stay with us and that you enjoyed your Platinum upgrade. Our staff works hard everyday to ensure each guest has a great stay. See you next year!
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Pool police

By

24 July 2016

We spent the day at the pool which is nice. Got up to get lunch no problem we were longer than 15 minutes and our towels were removed from chairs. But the next morning multiple people left all there belongs on chairs. The one couple left to go running over and hour and a half their items were left. Many people were bringing outside food and drink. Rules are rules and should be applied to all. It wasn't. It seems the young lady was making her own rules depending on the guest.

Posted byHotelStaff
26 July 2016
Hello Traveler 123890, Thank you for taking the time to comment on our hotel. Our pool rules do need to be applied to all of our guests. If you would like to further discuss this incident you can reach me at cwilliams@clearwaterbeachhi.com.
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Great vacation

By

21 July 2016

We made hotel reservations for my daughter and her family for her birthday.She was so happy with the hotel.She said it was the nicest room she was ever in and could not get over how large the room was.She said the staff was outstanding.We were worried about the construction next doon but that was not a problem.Thank you Holiday Inn for making my daughters birthday special.

Posted byHotelStaff
23 July 2016
Hello wsjljs, Thank you for taking the time to comment on our hotel. We are happy to hear that your stay was great and that your daughter had a wonderful birthday with us. We hope to have you back soon.
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Clearwater beach

By

21 July 2016

platinumelite

Great location but waterview not on the beach. Staff is great but rooms need serious cleaning! We will go back but next time I will insist on a clean room.

Posted byHotelStaff
23 July 2016
Hello Pokeman, Thank you for taking the time to comment on our hotel. We are glad you enjoyed your stay with us. I am sorry to hear about the cleanliness of your room. I will pass these comments on to housekeeping.
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Great Family Fun in Clearwater Beach

By

19 July 2016

club

Hotel was great and clean. Pool very nice, and beautiful view of the gulf Sunset. Tiki Bar hours awesome and friendly staff. Kid eat free all meals made it super affordable. Cant wait to return in August

Posted byHotelStaff
23 July 2016
Hello TXfamily03, Thank you for taking the time to comment on our hotel. We are glad you and your family had such a wonderful stay with us. See you in August.
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NO BEACH

By

19 July 2016

In your advertisement/presentation you make mention that the hotel has a beach, but you should mention that the beach is un-swimmable because of the huge rock that prevent guest from enjoying the beach. Guest must walk ¼ mile to enjoy another section (Clearwater beach) of that coast.

The food in the hotel is Great, the hotel staff are attentive, this excludes the lady in the gift shop; she has a Bad attitude.

Posted byHotelStaff
23 July 2016
Hello MGUNS8412, Thank you for taking the time to comment on our hotel. We advertise as a gulf front property within walking distance to the beach. We are glad to hear that you enjoyed your stay with us. We are sorry to hear about you encounter with the gift shop attendant and we will look into that.
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Walk to Clearwater Beach

By

18 July 2016

An older hotel but very clean with a great restaurant and within walking distance of all you want to do in Clearwater Beach Florida. We will stay here again!

Posted byHotelStaff
20 July 2016
Hello liveinhotelatearoutthewal, Thank you for taking the time to comment on our hotel. We are glad you had a wonderful stay with us and we look forward to your return.
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Great Views of the Gulf

By

15 July 2016

club

Comfortable room with great view of the pool and Gulf

Posted byHotelStaff
17 July 2016
Hello Sarutz, Thank you for taking the time to comment on our hotel. We are glad you enjoyed your room and the wonderful views of the pool area and the Gulf of Mexico.
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Great Spot

By

12 July 2016

Right in the middle of the action but easy to get a quiet vacation. The pool could be a little more accommodating to the little ones and the breakfast crew could use a hand, but overall a great hotel with a nice family feel.

Posted byHotelStaff
14 July 2016
Hello Supafly13, Thank you for taking the time to comment on our hotel. We are glad you had a great stay with us and hope to have you back sometime soon.
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