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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 1366 reviews
91%
Recommend This Property

Ratings Breakdown

1366reviews

  • 5 Stars
    805
  • 4 Stars
    405
  • 3 Stars
    85
  • 2 Stars
    36
  • 1 Stars
    35

Stressful stay

By

13 November 2019

club

Only 1 small working elevator. Had to wait 10 minutes or more each time we wanted to use it. We were on the 28th floor.

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Hotel experience

By

13 November 2019

club

Overall experience is good but the room service is very slow during mid night, I waited for a toothbrush for more than one hour.

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Elevator Issues need to be addressed.

By

12 November 2019

Do not stay here if you can't climb stairs. This specific location has chronic issues with their elevators.

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great location convenient

By

10 November 2019

club

love this place and the staff is so helpful the location works for us so we can get to all the places we like to go visit ,eat , shop and more

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Family break

By

10 November 2019

Great location, great staff, limited wardrobe space. Would use again.

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Great NY Location

By

08 November 2019

club

Really nice hotel, conveniently located. Rooms are a good size for New York with great shower room. Free to use safe, closet space is a bit on the small size.

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Halloween night

By

06 November 2019

a nuestra llegada al hotel el proceso de check-in fue muy rapido, al llegar a la habitacion la primera impresion fue excelente la habitacion estaba impecable al igual que el baño, la cama muy comoda para descansar despues de un largo dia en Nyc, el staff muy amable y las instalaciones del hotel impecables. 100% recomendado para una visita express a la gran ciudad

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Great staff, room is loud

By

06 November 2019

club

Well appointed hotel, friendly staff, comfortable beds, but street noise was a problem

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Excelente servicio y excelentes instalaciones

By

02 November 2019

Nuestra estadía fue grata, las instalaciones de primer nivel y el servicio sobresaliente. Me ayudaron y orientaron con las consultas que tuvimos.

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Relaxing stay at the Holiday Inn

By

31 October 2019

club

Can walk off the street and not even know you were in the center of a very busy city. Nice accommedations. Would stay there again.

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Well located close to Times Square

By

31 October 2019

club

Friendly staff, clean comfortable rooms although quite small. Try to get a room near the back as we had frontline and the noise from horns and sirens was horrendous all night every night! Still enjoyed the stay though and with the kids its ideal.

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Location, location, location!

By

31 October 2019

club

Can't beat the location! Most things are within a five to ten minute walk and the subway is 2 minutes from the front door. All kinds of restaurants can be found in the immediate area.
Only 2 elevators to service the building, but not a problem if you are on vacation and in no rush. Overall a great place to stay, especially for the price!

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