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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 757 reviews
90%
Recommend This Property

Ratings Breakdown

757reviews

  • 5 Stars
    429
  • 4 Stars
    206
  • 3 Stars
    60
  • 2 Stars
    44
  • 1 Stars
    18

WLAN Probleme und laute Klimaanlage

By

28 May 2017

club

Ich war auf einer Konferenz tagsüber. Vorher wollte ich meine normale Arbeit mit Hilfe des WLAN erledigen. Aufgrund der Ausfälle und der schlechten Qualität war das einfach nicht möglich. Die Klimaanlage war ungewöhnlich laut. In der zweiten Nacht hab ich es zum Glück geschafft die auszuschalten. Die Zimmer sind eher unterdurchschnittlich und sehr alt.

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First time in Boston area

By

26 May 2017

club

Not knowing the area I was unsure of what I was walking into. I was a bit disappointed that their were no restaurants within walking distance but ate in the hotel dining room. Food was good and the service was better than good. The room was clean and comfortable. My main complaint was the noise from the halls and exterior. I was on the 2nd floor so I would ask for a higher floor next time. I realize that the Boston area is pricey compared to some but I found the hotel rate to be high. The staff was friendly. I would stay again if returning.

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Great stay

By

23 May 2017

5 minute walk to the T, clean room, comfy bed, friendly staff

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boston massace

By

23 May 2017

very good time at hotel went to Celtics game it was a
massacre hotel pool was great shuttle was very good
great breakfast and friendly staff

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Comfortable and safe

By

23 May 2017

Good night's stay but didn't use any amenities. Quiet, comfortable safe hotel in the city.

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Shuttle service

By

23 May 2017

club

We requested shuttle service to mass general hospital at 7 am the driver was late getting to the hotel. We called for pick up from the hospital and was told 530. At 600 we called to make sure driver was on the way when the driver got there he was very rude. Said we shouldn't have called if we didn't want to wait we should have taken a cab. He never apologized just said he would get there whfn he got there. Grant you there was alot of traffic but he should have apologized and not been rude. We were not from the area and could not have know what traffic up there is like. We had also had a long day st the hospital because our daughter had just had surgery.

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Friendly Staff

By

22 May 2017

The staff at the hotel were very friendly. When I showed up they asked the purpose of my trip and recommended that I use the hotels stuttle bus to get over and back from my conference at Harvard. The stuttle was easy and very covient. Thanks for the recommendation.

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Nice Location, Poor Service

By

17 May 2017

Bathroom was filled with sewerage and the staff took a lot of time to clean it.

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Comfortable bed and great food, great service. Great pool.

By

17 May 2017

club

Stayed for four nights and would recommend this hotel for business or leisure. They have a great pool that is kept clean. Very relaxing.

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Boston College Visit

By

16 May 2017

Disappointed in Jr suite room, room is only partially updated, still many items to work on. Restaurant was also underwhelming with limited options. Nice that it's close to the T.

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Great location

By

07 May 2017

club

Free parking, good access to Boston/Cambridge without having to be in downtown. Close to restaurants and freeway.

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Boston Marathon

By

04 May 2017

club

Fun swimming pool area with climbing wall, ping-pong table, foosball table, billiard table and stretching mat. Walking distance to the Orange Line.

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