 Guest Reviews
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79%
Recommend This Property
Overall Experience 3.9
79%
Recommend This Property
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Bill
Bymillman1
07 August 2016
you should provide bill in both Canadian and American values
Just another Hotel
ByRobKC
05 August 2016
I stayed one night at the Toronto Holiday Inn Airport Hotel. It was nothing to brag about. The food was fair at the airport restaurant but the service was great in the restaurant. There was an odd smell that gave me a bad headache in the room and this soured the complete experience.
Pleasant Hotel
BySchochmeister
04 August 2016
The Hotel is under the final stages of some renovations but is does not seem to effect the overall running of the place. Stayed there during overnight layovers between flights across the country. On my return trip the room had not been cleaned very well. Garbage was on the floor by the bed (in plain view). Other than that the hotel is generally clean and bright and well run. It is very close to the airport and a shuttle is available that runs 24/7.
Very Noisy Hotel under construction, pool closed
ByBig Betts
03 August 2016
If you like a noise hotel pick this one, the pool is closed the staff did not recognize me as a GOLD member. The staff did not make any attemtps to satisfy my needs.
Chambre Présidentiel
Byvdlm1990x
28 July 2016
Le personnel est irréprochable, la nourriture excellente, la chambre très propre.
MAIS.. Il n'y avait pas de micro onde et ne voulait pas m'en donner un, il y avait pas de robe de chambre, ni de Qtips, ni de pantoufle... Je n'es pas pu utiliser la piscine car elle était en rénovation et c'était une des raisons pourquoi j'avais loué... Et bien d'autre.. Très cher pour ce que j'ai eu, ca ne valait pas le coup.
J'ai été au HolidayInn a Québec et j'avais pris une suite pour beaucoup moins cher j'avais toute les commodités inscrit plus haut.. Il ne manquait de rien..
En prenant la présidentiel je m'attendais à beaucoup plus et meme plus que la suite que j'avais loué a Québec.. :(
Donc chambre présidentiel ca ne vaut pas le coup...
J'aurais aimé savoir que l'hôtel était en réparation, je ne serais pas venu...
Strong Value
ByP54T
26 July 2016
While the exterior of this hotel and pool areas are under renovation the balance of the hotel is recently renovated. Friendly and accommodating staff, close proximity to airport combined with reasonable pricing
excellent staff in all areas of the hotel, front desk staff awesome
ByScoopdm
25 July 2016
This hotel offer great customer service and friendly atmosphere. The front desk staff are pleasant, when you check in from along day or stressful day they make you feel at ease. The rooms are clean and all the cleaning staff are so friendly and willing to assist where required.
Toronto stay
ByMB929
16 July 2016
Room was not properly cleaned my whole stay. Same empty plastic bag was on the floor and ice bucket with melted ice on desk for 3 days. Bathroom supplies were not replaced even though I had used them. Last night there I was only given 1 bath towel. Room noise was bad, but I guess to be expected next to an airport. Restaurant/bar was temporarily set up on 12th floor. Food was not great. The gentleman who was the bartender at night was very pleasant and his service was great. Parking lot was a mess, I realize it was under construction but still a bad dirty parking experience. Maybe after full construction it would deb better but as of right now, I would not stay there again.
Nice Hotel but could be better
ByTravelala
12 July 2016
My stay was okay, my room was clean and well ventilated and I appreciated that. It's a very big hotel and housekeeping needs to be available 24/7. The breakfast needs more selections and a variety from day to day and there needs to be some form of security available on the premises. During my stay, there was a loud unruly guest who was being evicted and the hotel staff couldn't control her and her party and no security personnel in sight. Also, parking was a chore, it's first come first serve once you enter the main gate and if you miss a spot you have to pay to park in the VIP section or valet. Do not attempt to park in VIP or valet by yourself unless the hotel approves for you to park there or you will get a ticket. Trust me.
renovated and clean
ByLCGRoadStar52
09 July 2016
Polite and helpful staff.
Renovated and clean large room.
Location
ByPeter "Sweeper"
08 July 2016
Great and convenient hotel with friendly staff and good service.
Pleasant stay but check in time consuming
ByPiBar
06 July 2016
B'fast not included in stay, parking fee additional, could not find renovation details on website before making reservation.
Why are heavy curtains always so difficult to close all the way.
Otherwise stay was as in any other HI.