 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property
Overall Experience 4
81%
Recommend This Property
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Decent Stay
ByWorkTraveler
24 July 2017
Hotel was decent - clean, friendly staff, etc. Accessibility of beverages specifically was difficult. We checked in fairly late and checked out very early, but it would have been nice to obtain at least a beverage in the lobby even at late and early hours. The store and restaurant were both closed during our stay. At least the small beverage area should be open to grab a drink when coming in or out.
On duty manager
ByMichelle65
19 July 2017
I had a problem and he was constantly busy. I waited at the front desk after driving about 7 hours to see him and after 1 hour still waiting. Asked them to have him call me which he didn't. I further called down two more times and never received a call.
Experienced some difficulties during our stay
Byki38cj
19 July 2017
parking issues; staffing issues; not at all what we were expecting. What was advertised on website is not was we were greeted with. Less and very dissapointed
Great Service, Lovely Clean Hotel
ByGoody
18 July 2017
Turned up very early for check in, staff did their best to get us a room and accomodate, It was only a one night stay as we had an early morning flight and found the free shuttle service perfect for what we needed. Rooms were very tidy and clean, and the internet service was very fast.
Nothing to complain about, The builing site out the front of the hotel gives off a bad impression as you arrive but once you walk in the lobby its no longer an issue, and it took nothing away from the hotel its facilities and staff.
Comfortable and convenient
BySue72
14 July 2017
After a very long flight from Australia it was great to be taken to the hotel in just a few minutes by shuttle bus and find a lovely clean quiet room waiting for me. Having the restaurant there is so convenient. The next morning I started the day with a swim and felt so refreshed. I would recommend the Holiday Inn Toronto Airport to anyone.
excellent service
ByChris
13 July 2017
It's super close to the Pearson airport, they even have a free shuttle to get you to
Great Service
ByPeter
12 July 2017
The overall experience was very good and the people very accommodating.
Par for a Holiday Inn
ByMike B80
10 July 2017
Stayed for business. If I would have to pay I would pick another hotel.
comfortable, quiet room with great all round servive
ByTella66
06 July 2017
I have visited this hotel many times over the years for business and pleasure and have always enjoyed my stay because of the comfort,service and food in the restaurants.
A great hotel!
Good service by staff and good location
Bypjase
02 July 2017
Very pleasant welcome by front desk and quick to get us to our room. Dinner was good and staff was very helpful. Early morning shuttle to airport was great.
Smoker's area
ByGlosier
01 July 2017
Walking just outside from the hotel to the parking is somewhat not very pleasant. It smells smoke very bad.
Perfect set up.
ByMacChaos
01 July 2017
Convenient and comfortable. Not sure what else you can ask for. Yet, they deliver more than that with a nice decor and great service.