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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
69%
のお客様がこのホテルをおすすめしています。

総合評価

3.7

XXに基づく 1233 お客様レビュー
69%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1233お客様レビュー

  • 5 スター
    536
  • 4 スター
    243
  • 3 スター
    164
  • 2 スター
    132
  • 1 スター
    158

Hot room ruined trip

By

8月 01, 2020

The air conditioner was turned off in the room when I arrived. I didn’t get the room switched, because I figured that it would cool quickly. It wasn’t until about 2 hours before the alarm was set to go off before the room finally cooled to comfort level. Sleep quality suffered greatly.

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all around nice

By

7月 31, 2020

all new rehab. all very nice. very open in the lobby. new bedding was very comfortable.

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Beds and bedding new and very comfortable.

By

7月 28, 2020

platinumelite

I have been staying at this location for six years. They have been through a lot with flooding and Covid. In spite of these unusual circumstances The management and staff have consistently Provided exceptional customer service.

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Great service

By

7月 25, 2020

Each and every staff member from the front desk to housekeeping has always been exceptionally accommodating whenever I have stayed in this facility. I am an essential worker at Houston Hobby Airport and whenever I have the opportunity, I stay at this facility because it is clean, quiet and a nice place to relax.

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Review

By

7月 24, 2020

I placed my breakfast order the evening before and requested it be ready at 6:30. At 6:50, there was no breakfast. I called front desk and was informed that they lost my order. Tub water backed up during shower. Sink faucet was loose.

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Could be better

By

7月 17, 2020

Guest service was okay but little things about the room and how they handled my card/door issues were poor and certain sanitary procedures seemed pointless.

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Comfortable bed

By

7月 09, 2020

The hotel was close to airport once I got off my flight the hotel came to get me for free

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Good hotel,horrible water temperature

By

7月 08, 2020

Excellent staff,and fine hotel but water temperature is difficult if not impossible to control. Have stayed there a year now and have notified staff, with no changes. Will not stay there again.

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Unexpected Layover

By

6月 30, 2020

Due to an unexpected layover I required an immediate room. This was close to the airport and responsible in price. The lobby and elevator were both really warm. Room was clean and comfortable. Some staff members were not very helpful it friendly. But a decent accommodation considering my situation.

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Stop at Houston

By

6月 24, 2020

club

Good and confortable. The staff is proffesional and very friendly.

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Romantic night

By

6月 23, 2020

club

The hotel staff was very professional and helpful the room was nice and clean......

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Great stay for a great price

By

6月 23, 2020

club

Just great overall, employees were friendly and helpful.

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