Rated 3.6 out of 5 by 136
Rated 5.0 out of 5.0 by Rita80 Very Nice Staff
This hotel is nice but the staff makes it a great place to stay!
July 8, 2014
Rated 2.0 out of 5.0 by Taka Taka Breakfast charge
Could you tell me the reason why the charge for breakfast at Steel City Bar And Grill islisted? (See the chain mail attached below)
I was very surprised that the breakfast was charged when I saw my credit card balance. Because I booked the room with “Best Flexible with Breakfast” rate type, as you can see the fact clearly by the e-mail attached.
July 6, 2014
Rated 1.0 out of 5.0 by Mahmoud D bad services
Bad services, poor food and not clean. they should change the management of this hotel and it is clear no any care about anything.
July 6, 2014
Rated 1.0 out of 5.0 by Cary65 Horrible Cigarrette Smell in room
Unfortunately I was expecting a better accomodation specially when you spent 5 hrs in an airport waiting for the plane to depart until it was canceled. I don't know if the fact that I was a distressed passenger made them give me a horribly smelly room. I asked to be changed and they did changed me but the room was as smelly as the previous one. Had to purchase downy dryer sheets to remove the smell of cigarrettes of the room. I have to travel to BHM frequently and I hope this hotel improves.
July 5, 2014
Rated 5.0 out of 5.0 by houston2bham Great location to Airport
very good stay, clean, good service, good food, great location to airport.....................................................................
July 3, 2014
Rated 1.0 out of 5.0 by nonsmoker27 Disgusting
This hotel is not up to Holiday Inn standards. I have stayed in HI hotels all over the country, and never had a problem until now. The two adjoining "non-smoking" rooms I booked both wreaked of cigarette smoke. We changed rooms (to another floor) and had the same problem. My asthmatic daughter had trouble all night long, and I couldn't stop coughing. It was too late to leave to go to another hotel, but I considered it. I will NEVER stay here again. Here is a tip: If you call yourself a non-smoking hotel, actually BE non-smoking.
June 23, 2014
Rated 2.0 out of 5.0 by 19Dragon52 Not A Good Choice
Marginal experience at best. The Desk staff set the tone from the beginning.
June 21, 2014
Rated 5.0 out of 5.0 by Roady14 Business Stay
The staff was very helpful when I checked in with no reservations and the security guard on duty made me feel very safe.
Room was clean and comfortable.
I would definently stay here again.
June 18, 2014