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Rated 4.2 out of 5 by 383 reviewers.
Rated 3.0 out of 5.0 by Excellent customer service The staff was extremely caring and professional making the entire stay that much more enjoyable. The staff was available to assist my family whenever needed and provided shuttle service with a welcoming spirit. The staff did an excellent job at making me feel as if they truly appreciated me staying at THEIR hotel! June 22, 2016
Rated 1.0 out of 5.0 by Double Charged for room Paid for 2 rooms before I checked into the hotel. they then proceeded to charge me for the room and also charge my other guest on his card. I have tried on 4 separate occasions to get refunded but the hotel is non responsive when it comes to fixing the issue. I have called to talk to general manger twice with no response. June 16, 2016
Rated 5.0 out of 5.0 by superbe excellent sejour.... je reviendrai. Le cadre de l'hôtel est excellent. June 14, 2016
Rated 5.0 out of 5.0 by good location great hotel but felt it was pricey. Did not like the idea that someone who booked later than I did paid $40.00 less than I did and they are not even members June 13, 2016
Rated 4.0 out of 5.0 by Exceptionally good and bad The room quality was lovely, the amenities were great, the sit-down breakfast in lieu of buffet was notably pleasant; however, over half of the staff I encountered were not friendly and quite incompetent and on my final morning I found a cockroach in my towel. June 13, 2016
Rated 3.0 out of 5.0 by Not great but could have been worse For the price, this was a disappointment. Everything in the room was dingy and old. I think it was well-cleaned, but because it was so dingy it felt kind of dirty. Bathroom was not nice. Bed was comfortable and clean. Also - if you get a room on the 200s level, know that this is the ground floor. The lobby is on Floor 3 and there is no Floor 1. June 9, 2016
Rated 5.0 out of 5.0 by Great Stay. My first time visiting the Charlottesville, VA area and was very satisfied with the location of the hotel. From entering the parking lot to departing, my stay was excellent. The hotel staff were very professional and attended to my every need. June 6, 2016
Rated 5.0 out of 5.0 by Great spot We stay here frequently. It's always clean and easy to deal with. The bathrooms have been upgraded. Everything looks nice. Slept well. Parking is always easy. June 2, 2016
  • 2016-06-29 T23:25:24.960-05:00
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