Rated 4.5 out of 5 by 219
Rated 5.0 out of 5.0 by spill Great stay!
We enjoyed our stayed at this hotel. We were there for the Daytona 500. The staff was wonderful especially the cleaning staff. The lady on our floor greeted us every morning that she seen us with a smile and a sincere "hello" and that was so nice.
February 28, 2015
Rated 5.0 out of 5.0 by margaret1947 fabulous view
Great Holiday Inn. Very clean and very helpful staff. The food in the Hotel was really good and we enjoyed talking to the friendly staff. We stayed for two days and loved the beautiful view of the ocean from our balcony, it was breathtaking!
February 18, 2015
Rated 3.0 out of 5.0 by MC_2014 VERY NICE HOTEL, TV REMOTE DID NOT WORK
Overall it was a very nice hotel, the problem is when there is a small situation and you see that the staff does NOTHING to fix it.
The TV remote did not work, I called front desk and they sent the maintenance guy, he tried it and said "Yeah, they don't work because the receiver is installed behind the TV" (they use a different receiver data box and also another remote control, not the manufacturer's), so he said he could do nothing and left.
I called again, and the front desk told me, "He indicates that already went to your room"; I said, yes that is true but he did not fix it, the remote still does not work!
So, he went back to the room with new batteries and the problem continued because you have to be pointing the remote in different random directions until suddenly changes a channel, so, at the end I was left there with the problem I called for, a problem they know they have with all remote controls in the hotel and nothing got done.
For this I give a poor Staff and Service review for not trying harder and not resolve the issue.
February 14, 2015