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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 420 reviews
91%
Recommend This Property

Ratings Breakdown

420reviews

  • 5 Stars
    244
  • 4 Stars
    110
  • 3 Stars
    29
  • 2 Stars
    23
  • 1 Stars
    14

Food was great and room very clean

By

June 24, 2017

Great place to stay with great amenities. The food was great and the pool was adequate and the room was kept clean by house keeping.

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Great accomendations but FILTHY Rooms

By

June 22, 2017

club

This hotel has many wonderful features, nice pool, lakeside access, neat bar and a great overall appearance, that is until you get into your room!
Our beds had not had the sheets and pillowcases changed after the last guests. Our beds were full of hair and stains. The shower was too full of hair and filth and totally filthy. The carpet and furniture were very dirty also.
Everything outside the room was very well kept and inviting. The staff was very friendly! Just couldn't handle how gross our room was and cleanliness in my opinion is the most important factor.

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Awesome

By

June 21, 2017

Perfect place to stay for relaxation, or business. Staff is amazing and the entertainment was outstanding

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Outstanding Service

By

June 20, 2017

My company hosted a customer training the week of 6/12, we had 25 guests staying at the Holiday Inn in Detroit Lakes. The night of 6/13 we had terrible storms go through the area. The hotel lost all power and had damage to the property. Crystal and her staff did an outstanding job of keeping everyone calm, and made the best of a scary situation. Everyone was impressed with how well the staff handled a potentially very dangerous situation. The next day the staff worked hard at getting the damage cleaned up, by 4:00 pm you wouldn't even know that they had lost trees and furniture to the storm. The beach was clean and I doubt anyone that had checked in that day even knew we had a bad storm. Outstanding job everyone!!! While my company has other choices for accommodations in the Detroit Lakes area, we will continue to use the Holiday Inn, for the very reasons stated above.

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Business stay

By

June 19, 2017

Comfortable, clean, friendly hotel. One of the better IHG properties in the state. Relaxing lakeside hotel that provides a little leisure to a business trip.

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Great place

By

June 18, 2017

Excellent location, staff is great, service outstanding!

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Detroit Lakes

By

June 18, 2017

club

Good hotel, beachfront, with balcony. Minor problem, had a storm come through and lost power for 4 hours

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Great place to stay

By

June 14, 2017

club

Great view, extremely friendly and helpful staff, great bed, helpful housekeeping staff, accommodating restaurant service that worked with my food allergies, great walking trail, we will definitely stay here again. Joe, Liz and Terri took great care of us.

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Wonderful

By

June 14, 2017

club

Wonderful stay. Friendly staff, comfortable and clean rooms.

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Clean room and nice view

By

June 11, 2017

club

Liked the view, didn't like smokers on the balcony below us.

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Amazing hotel with tons of amenities!

By

June 10, 2017

club

Stayed at this hotel for business and had an all around amazing experience. Excellent customer service, great food, gorgeous view, countless amenities, clean room, and really everything I could have asked for. We have already booked a family trip and plan to stay there as well as my bi-monthly business trips.

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Poor Wireless Connectivity

By

June 10, 2017

club

Overall, an average hotel considering the location. When we were there the wireless service was spotty to non-existent. Impossible to do any work from room.

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