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Rated 4.2 out of 5 by 439 reviewers.
Rated 2.0 out of 5.0 by Least favorite IHG property so far. Our stay was a series of minor annoyances. Room: The thermostat on the wall had a sign instructing us to use it, but it did not work. The control in the unit worked. Bulb was missing in bedside lamp, traced the cord and found it laying under the bed to a disconnected 6 port adapter the closest outlet was full (these are not recommended for long term use.). Maintenance unplugged the outlet and inserted the adapter and plugged everything back in, which blew out the light to another lamp. The television had blocked channels (including the room guide) and the channel card did not match the sheet in the in room book, plus neither listed all of the channels available. The front desk did not know how to fix this and wanted to send an engineer. Why would the towel rack be inside the tub/shower area? Just wondering. Room menu did not match the restaurant menu. Restaurant: Shelves dusty. Did not have ingredients for dishes/drinks requested. Was told no coconut shrimp for appetizer, but seafood platter (labeled fish and chips in menu) had coconut shrimp! Breakfast: Was told the night before there would be a choice of buffet or menu. Only buffet was available. Was charged for three meals, had to point it out to server. Elevator: Small, tight squeeze for cart plus three people. Noisy (only sound missing was hoof beats as it was rising.) There were more, but I am running out of room. May 23, 2016
Rated 4.0 out of 5.0 by Great location for business traveller Solid hotel, easy walking distance to downtown Hartford, also an easy commute to our business meetings with convenient highway access. May 21, 2016
Rated 5.0 out of 5.0 by Great Stay Holiday Inn doesn't disappoint! This hotel was no exception. I travel for work and am required to find economical lodgings and Holiday Inn can't be beat for the quality of the room/building and the price point. May 13, 2016
Rated 2.0 out of 5.0 by Hartford Downtown Nice location to access the downtown area on foot while still avoiding the worst of the infamous downtown twice a day Hartford traffic gridlock on I-91 and I-84. This hotel uses fragrances to mask odors in all common areas of the hotel, so it is not recommended for anyone who has asthma or who is sensitive to respiratory sensitizers or allergens!!! The room was fragrance free, however. Great access to the UConn campus via I-84. May 12, 2016
Rated 5.0 out of 5.0 by Good nights stay Great customer service upon arrival, helpful with finding food for dinner. The room was clean and bed/pillows were comfortable. We were only there for a short period of time, but we highly enjoyed our stay. May 11, 2016
Rated 5.0 out of 5.0 by AWESOME! I enjoyed my stay immensely. The hotel staff was very courteous and accommodating. I styed an extra night after the conference and it was great. The hotel manager, Shameka, and her staff, the shuttle drivers, Confesor and Tim, definitely made my stay enjoyable. I will definitely stay here again. May 10, 2016
Rated 4.0 out of 5.0 by Business Trip to Hartford Nice hotel with in house restaurant and bar. Spacious rooms and very clean. Will be back when in the arae again. May 9, 2016
Rated 3.0 out of 5.0 by Business Stay The Holiday Inn was comfortable and clean. Front desk staff did their job. Decent say for the price. May 9, 2016
  • 2016-05-29 T14:17:30.992-05:00
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