 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property
Overall Experience 4.2
82%
Recommend This Property
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Excellent Stay
ByCJB55
June 27, 2017
We recently stayed at the Hartford Downtown Area Holiday for a concert. I appreciated the shuttle service and the staff was excellent!
NIGHTMARE IN HARTFORD
ByRayB
June 26, 2017
Don't stay here!!! Front desk didn't offer any help! Didn't seem to care just claimed I booked online but incorrect I called directly! May be that was my mistake!!!
Hartford stay
ByGrant
June 26, 2017
All great only minor niggle was late night reception did not acknowledge loyalty points. However overall really good service especially front desk on check out and shuttle, would recommend definitely
Wonderful staff!
Bytracie13
June 26, 2017
upon check in a young lady named veronica greeted me with a smile. checked me and i went up to a nice room, with a comfy bed. restaurant was decent especially if you prefer to stay in.
Need improvement
ByJohn Chen
June 26, 2017
Need improvement. Staff needs more training。 overpriced, very disappointed
Business stay
ByTrekkir2010
June 23, 2017
I was not expecting a hotel this nice because if the location. I was pleasantly surprised at the new-ness and cleanliness of the facility. The room was very clean and comfortable. Wish the ac fan could be forced to run more to keep the temperature more constant.
Great hotel
ByRichT
June 23, 2017
Great place to stay - the staff are excellent and make all the difference
Great hotel
ByRoad runner
June 23, 2017
Good service. Good value. Clean room. Easy access to Hartford.
Comfortable room
ByPaula
June 22, 2017
I loved my room. It was clean, quiet and comfy. There was even a choice of pillows: soft or medium. When I asked for en extra of decaf coffee for the room, it was provided.
enjoyed
Bygrant
June 21, 2017
Shamkka and ed from the desk were so nice and so helpful. loved this hotel, checking out was so quick and easy. cant wait to come back
Welcoming desk staff and great sleep
ByJoan99
June 20, 2017
After spending a full day at a local convention in Hartford, returning to our room was so relaxing! The room was clean and quiet, the king size bed was very comfortable. Check out was a breeze and the breakfast buffet helped us get ready to return to our conference relaxed and ready to start another busy day.
Hartford
Byjbl13
June 19, 2017
Great place to stay. I would recommend this hotel to anyone working in East Hartford.