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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.2

based on 644 reviews
82%
Recommend This Property

Ratings Breakdown

644reviews

  • 5 Stars
    378
  • 4 Stars
    128
  • 3 Stars
    49
  • 2 Stars
    52
  • 1 Stars
    37

Excellent Stay

By

June 27, 2017

club

We recently stayed at the Hartford Downtown Area Holiday for a concert. I appreciated the shuttle service and the staff was excellent!

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NIGHTMARE IN HARTFORD

By

June 26, 2017

platinumelite

Don't stay here!!! Front desk didn't offer any help! Didn't seem to care just claimed I booked online but incorrect I called directly! May be that was my mistake!!!

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Hartford stay

By

June 26, 2017

All great only minor niggle was late night reception did not acknowledge loyalty points. However overall really good service especially front desk on check out and shuttle, would recommend definitely

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Wonderful staff!

By

June 26, 2017

club

upon check in a young lady named veronica greeted me with a smile. checked me and i went up to a nice room, with a comfy bed. restaurant was decent especially if you prefer to stay in.

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Need improvement

By

June 26, 2017

Need improvement. Staff needs more training。 overpriced, very disappointed

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Business stay

By

June 23, 2017

club

I was not expecting a hotel this nice because if the location. I was pleasantly surprised at the new-ness and cleanliness of the facility. The room was very clean and comfortable. Wish the ac fan could be forced to run more to keep the temperature more constant.

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Great hotel

By

June 23, 2017

Great place to stay - the staff are excellent and make all the difference

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Great hotel

By

June 23, 2017

Good service. Good value. Clean room. Easy access to Hartford.

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Comfortable room

By

June 22, 2017

club

I loved my room. It was clean, quiet and comfy. There was even a choice of pillows: soft or medium. When I asked for en extra of decaf coffee for the room, it was provided.

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enjoyed

By

June 21, 2017

club

Shamkka and ed from the desk were so nice and so helpful. loved this hotel, checking out was so quick and easy. cant wait to come back

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Welcoming desk staff and great sleep

By

June 20, 2017

platinumelite

After spending a full day at a local convention in Hartford, returning to our room was so relaxing! The room was clean and quiet, the king size bed was very comfortable. Check out was a breeze and the breakfast buffet helped us get ready to return to our conference relaxed and ready to start another busy day.

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Hartford

By

June 19, 2017

platinumelite

Great place to stay. I would recommend this hotel to anyone working in East Hartford.

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