 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property
Overall Experience 4.2
82%
Recommend This Property
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Business stay
ByTrekkir2010
June 23, 2017
I was not expecting a hotel this nice because if the location. I was pleasantly surprised at the new-ness and cleanliness of the facility. The room was very clean and comfortable. Wish the ac fan could be forced to run more to keep the temperature more constant.
Great hotel
ByRichT
June 23, 2017
Great place to stay - the staff are excellent and make all the difference
Great hotel
ByRoad runner
June 23, 2017
Good service. Good value. Clean room. Easy access to Hartford.
Comfortable room
ByPaula
June 22, 2017
I loved my room. It was clean, quiet and comfy. There was even a choice of pillows: soft or medium. When I asked for en extra of decaf coffee for the room, it was provided.
enjoyed
Bygrant
June 21, 2017
Shamkka and ed from the desk were so nice and so helpful. loved this hotel, checking out was so quick and easy. cant wait to come back
Welcoming desk staff and great sleep
ByJoan99
June 20, 2017
After spending a full day at a local convention in Hartford, returning to our room was so relaxing! The room was clean and quiet, the king size bed was very comfortable. Check out was a breeze and the breakfast buffet helped us get ready to return to our conference relaxed and ready to start another busy day.
Hartford
Byjbl13
June 19, 2017
Great place to stay. I would recommend this hotel to anyone working in East Hartford.
Great Staff
ByKerri
June 19, 2017
Customer service to the 10th degree! From the front desk to the housekeeping, these folks went out of their way to make you feel comfortable. I would recommend this location highly!
Ok hotel as it is close to work
ByWorldTraveler2003
June 18, 2017
Alright hotel if you want a place on east side of river. Not sure about staff. Things sometimes seems shady. I may stay here agina but maybe I should look at other IHG hotels or a different chain.
Excellent Property
ByDavid
June 17, 2017
Excellent check in ... very personable and friendly.
Bed
ByElle
June 15, 2017
Comfort overrall bed was clean and lots of pilloest
Bad experience, wouldn't recommend
ByGunslinger123
June 09, 2017
There was a manager who started shouting frantically at me when I asked if I could get a plate. It was very insulting and frankly I felt as if I was being racially discriminated.
Terrible cleaning service - Would always find random alien strands of hair on the bed after they cleaned. Awful pillows, could barely sleep. The cleaning staff left the fridge open which destroyed my food that I was plannig to have the next day.
Overall stay was way below average. It was my first time at a Holiday Inn Express. Wouldn't stay here again. Wouldn't recommend it too.